Customer Service Representative Jobs in Pineville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, Full or Part Time
- Rock Hill, SC (15 miles from Pineville, NC)
- 1 hour ago
- Rock Hill, SC (15 miles from Pineville, NC)
- 1 hour ago
Store 2723932: 2541cherry Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Huntersville, NC (23 miles from Pineville, NC)
- 1 hour ago
- Huntersville, NC (23 miles from Pineville, NC)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative, Full or Part Time
- Rock Hill, SC (15 miles from Pineville, NC)
- 1 hour ago
- Rock Hill, SC (15 miles from Pineville, NC)
- 1 hour ago
Store 2723932: 2541cherry Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Fort Mill, SC (SC0307)
- Fort Mill, SC (5 miles from Pineville, NC)
- 6 hours ago
- Fort Mill, SC (5 miles from Pineville, NC)
- 6 hours ago
Job Details Job Location : Fort Mill, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Assistant (Full Time)
- Charlotte, NC (6 miles from Pineville, NC)
- 6 hours ago
- Charlotte, NC (6 miles from Pineville, NC)
- 6 hours ago
Job Summary Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers....
Full Time Assistant Customer Service Manager DLT
- Waxhaw, NC (13 miles from Pineville, NC)
- 6 hours ago
- Waxhaw, NC (13 miles from Pineville, NC)
- 6 hours ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Charlotte, NC (10 miles from Pineville, NC)
- 10 hours ago
- Charlotte, NC (10 miles from Pineville, NC)
- 10 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Fort Mill, SC (5 miles from Pineville, NC)
- 19 hours ago
- Fort Mill, SC (5 miles from Pineville, NC)
- 19 hours ago
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( Join Our Community of Food People! This position has been segmented as hybrid meaning the work...
Pharmacy Customer Service Associate
- Matthews, NC (11 miles from Pineville, NC)
- 1 day ago
- Matthews, NC (11 miles from Pineville, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Screener - Reception Technician (Customer Service)
- Rock Hill, SC (15 miles from Pineville, NC)
- 1 day ago
- Rock Hill, SC (15 miles from Pineville, NC)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Representative
- Gastonia, NC (22 miles from Pineville, NC)
- 1 day ago
- Gastonia, NC (22 miles from Pineville, NC)
- 1 day ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
Customer Service Representative - Customer Service
- Monroe, NC (23 miles from Pineville, NC)
- 1 day ago
- Monroe, NC (23 miles from Pineville, NC)
- 1 day ago
GENERAL DEFINITION AND CONDITIONS OF WORK Performs intermediate work providing customer service to utility customers; does related work as required. Work is performed under the moderate...
Customer Service Representative
- Charlotte, NC (10 miles from Pineville, NC)
- 1 day ago
- Charlotte, NC (10 miles from Pineville, NC)
- 1 day ago
Do you have previous call center experience and love helping people make important choices about their benefits? If so, we want YOU on our team this Open Enrollment season!...
Remote WorkDemographic Data for Pineville, NC
Moving to Pineville, NC? Find some basic demographic data about Pineville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Pineville, NC
Highest Education Level
Customer Service Representatives in Pineville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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