Customer Service Representative Jobs in Pfafftown, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Customer Service Associate Job
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 7 hours ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 7 hours ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
- Advance, NC (15 miles from Pfafftown, NC)
- 1 day ago
- Advance, NC (15 miles from Pfafftown, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 425169 Address: USA-NC-Advance-Hwy 801 And 158 Store Code: Store 01359 Front End (7222228) Food Lion has been providing an easy,...
Receptionist and Customer Service Specialist
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 2 days ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 2 days ago
Position Classification Title Temp Hourly FLSA Non-Exempt Position Class (Extract From Banner or PA) 55555 Position Overview Position Summary The Receptionist and Customer Service Specialist...
Client Service Specialist (Teller)
- Mocksville, NC (21 miles from Pfafftown, NC)
- 2 days ago
- Mocksville, NC (21 miles from Pfafftown, NC)
- 2 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Full Time Customer Service Clerk
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 2 days ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 2 days ago
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative
- Pilot Mountain, NC (18 miles from Pfafftown, NC)
- 3 days ago
- Pilot Mountain, NC (18 miles from Pfafftown, NC)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 4 days ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 4 days ago
Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and we're looking for people to assist...
Customer Service Rep(08960) - 4760 Walkertown Plaza Drive
- Walkertown, NC (12 miles from Pfafftown, NC)
- 4 days ago
- Walkertown, NC (12 miles from Pfafftown, NC)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 4 days ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 4 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Rep(04454) - 4890 Country Club Rd
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 6 days ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 6 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Representative - Fashion
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 6 days ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 6 days ago
SUMMARY: Create best in class, meaningful experiences for potential and existing customers over the phone, via email & LiveChat, and through other messaging tools. Independently and effectively...
Customer Service Associate Job
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 6 days ago
- Winston Salem, NC (10 miles from Pfafftown, NC)
- 6 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3910...
Customer Service Associate - Temporary
- Mount Airy, NC (24 miles from Pfafftown, NC)
- 7 days ago
- Mount Airy, NC (24 miles from Pfafftown, NC)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Mount Airy, NC (24 miles from Pfafftown, NC)
- 7 days ago
- Mount Airy, NC (24 miles from Pfafftown, NC)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Clemmons, NC (10 miles from Pfafftown, NC)
- 10 days ago
- Clemmons, NC (10 miles from Pfafftown, NC)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Pfafftown, NC
Moving to Pfafftown, NC? Find some basic demographic data about Pfafftown, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pfafftown, NC
Highest Education Level
Customer Service Representatives in Pfafftown, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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