Customer Service Representative Jobs in Oxford, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Creedmoor, NC (17 miles from Oxford, NC)
- 12 days ago
- Creedmoor, NC (17 miles from Oxford, NC)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438619 Address: USA-NC-Creedmoor-2531 J E Lyon Station Rd Store Code: Store 00223 Front End (7207618) Food Lion has been providing an...
Customer Service Representative - Patient Registration
- Henderson, NC (13 miles from Oxford, NC)
- 14 days ago
- Henderson, NC (13 miles from Oxford, NC)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Franklinton, NC (18 miles from Oxford, NC)
- 20 days ago
- Franklinton, NC (18 miles from Oxford, NC)
- 20 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437214 Address: USA-NC-Franklinton-33801 Ushwy 1 At Janice Ave Store Code: Store 01421 Front End (7223590) Food Lion has been...
Customer Account Representative
- Henderson, NC (13 miles from Oxford, NC)
- 22 days ago
- Henderson, NC (13 miles from Oxford, NC)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Medical Equipment Customer Service Representative
- Henderson, NC (13 miles from Oxford, NC)
- 24 days ago
- Henderson, NC (13 miles from Oxford, NC)
- 24 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05573) - 1017 Durham Rd.
- Roxboro, NC (18 miles from Oxford, NC)
- 45+ days ago
- Roxboro, NC (18 miles from Oxford, NC)
- 45+ days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Customer Service Representative
- Franklinton, NC (18 miles from Oxford, NC)
- 90+ days ago
- Franklinton, NC (18 miles from Oxford, NC)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08839) - 903 S Beckford Dr.
- Henderson, NC (13 miles from Oxford, NC)
- 90+ days ago
- Henderson, NC (13 miles from Oxford, NC)
- 90+ days ago
The following is considered minimum expectations in performance while working for Dominos Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being...
Demographic Data for Oxford, NC
Moving to Oxford, NC? Find some basic demographic data about Oxford, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oxford, NC
Highest Education Level
Customer Service Representatives in Oxford, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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