Customer Service Representative Jobs in Norwood, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Concord, NC (23 miles from Norwood, NC)
- 21 hours ago
- Concord, NC (23 miles from Norwood, NC)
- 21 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service/Sales Representatives/
- Wingate, NC (23 miles from Norwood, NC)
- 7 hours ago
- Wingate, NC (23 miles from Norwood, NC)
- 7 hours ago
IF you are interested in making 100k + send me a text me at ... Looking to hire the right person for a full-time sales position. This is a career, not a job. I am looking to hire 1 or 2...
Customer Service/Lot Attendant
- Concord, NC (23 miles from Norwood, NC)
- 2 days ago
- Concord, NC (23 miles from Norwood, NC)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Concord, NC (23 miles from Norwood, NC)
- 2 days ago
- Concord, NC (23 miles from Norwood, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Concord, NC (23 miles from Norwood, NC)
- 7 days ago
- Concord, NC (23 miles from Norwood, NC)
- 7 days ago
Customer Service Representative Job Description We are seeking a dedicated Account/Customer Support Representative to efficiently process orders with precision, adhering to policies and procedures while...
Pharmacy Customer Service Associate
- Concord, NC (23 miles from Norwood, NC)
- 12 days ago
- Concord, NC (23 miles from Norwood, NC)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Monroe, NC (23 miles from Norwood, NC)
- 14 days ago
- Monroe, NC (23 miles from Norwood, NC)
- 14 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Rep(08844) - 7600 NC Hwy 73 E
- Mount Pleasant, NC (18 miles from Norwood, NC)
- 15 days ago
- Mount Pleasant, NC (18 miles from Norwood, NC)
- 15 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
- Wadesboro, NC (12 miles from Norwood, NC)
- 16 days ago
- Wadesboro, NC (12 miles from Norwood, NC)
- 16 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438414 Address: USA-NC-Wadesboro-1043 E Caswell St Store Code: Store 00659 Front End (7213714) Food Lion has been providing an easy,...
Customer Service Representative a Financial Services
- Concord, NC (23 miles from Norwood, NC)
- 18 days ago
- Concord, NC (23 miles from Norwood, NC)
- 18 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you'll be a part of bringing humanity to business. #experienceTTEC....
Part Time Customer Service Clerk
- Concord, NC (23 miles from Norwood, NC)
- 19 days ago
- Concord, NC (23 miles from Norwood, NC)
- 19 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative
- Marshville, NC (18 miles from Norwood, NC)
- 21 days ago
- Marshville, NC (18 miles from Norwood, NC)
- 21 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Biscoe, NC (24 miles from Norwood, NC)
- 21 days ago
- Biscoe, NC (24 miles from Norwood, NC)
- 21 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
Retail Loss Prevention Customer Service Associate
- Concord, NC (23 miles from Norwood, NC)
- 22 days ago
- Concord, NC (23 miles from Norwood, NC)
- 22 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Spanish Bilingual Customer Service Representative
- Monroe, NC (23 miles from Norwood, NC)
- 25 days ago
- Monroe, NC (23 miles from Norwood, NC)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Demographic Data for Norwood, NC
Moving to Norwood, NC? Find some basic demographic data about Norwood, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Norwood, NC
Highest Education Level
Customer Service Representatives in Norwood, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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