Customer Service Representative Jobs in North Wilkesboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Harmony, NC (24 miles from North Wilkesboro, NC)
- 1 day ago
- Harmony, NC (24 miles from North Wilkesboro, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 2 days ago
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 2 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Dobson, NC (24 miles from North Wilkesboro, NC)
- 3 days ago
- Dobson, NC (24 miles from North Wilkesboro, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service/Inbound Sales Representative (On-Site)
- Taylorsville, NC (16 miles from North Wilkesboro, NC)
- 5 days ago
- Taylorsville, NC (16 miles from North Wilkesboro, NC)
- 5 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 5 days ago
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 5 days ago
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge...
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 13 days ago
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 13 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Care Management (customer service) Specialized Associate
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 13 days ago
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 13 days ago
At Prism Medical Products, were not just offering jobswere building careers! As part of our dynamic team, youll be empowered to make a meaningful impact every day. Whether youre on the frontlines...
Lead Customer Service Representative, Full or Part Time
- Dobson, NC (24 miles from North Wilkesboro, NC)
- 21 days ago
- Dobson, NC (24 miles from North Wilkesboro, NC)
- 21 days ago
Store 2701529: 8269 US Highway 601, Dobson, North Carolina 27017 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep - N WILKESBORO, NC
- North Wilkesboro, NC
- 22 days ago
- North Wilkesboro, NC
- 22 days ago
Customer Service Rep - N WILKESBORO, NC Lincare Holdings United States, North Carolina, North Wilkesboro 530 West Park Circle (Show on map) Jun 06, 2025 This employee communicates with customers...
Customer Service - Self Storage Manager
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 23 days ago
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 23 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Retail Customer Service Cashier
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 24 days ago
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 24 days ago
Req ID:** 459630 **Address:** 229 Mocksville Highway Suite A Statesville, NC, 28625 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off *...
Customer Service Rep(08806) - 608 Turnersburg Highway
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 30+ days ago
- Statesville, NC (23 miles from North Wilkesboro, NC)
- 30+ days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Client Relations - Healthcare Customer Service (Phones)/Order Processing
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 30+ days ago
- Elkin, NC (19 miles from North Wilkesboro, NC)
- 30+ days ago
At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...
PT - Customer Care Representative
- Wilkesboro, NC (1 mile from North Wilkesboro, NC)
- 30+ days ago
- Wilkesboro, NC (1 mile from North Wilkesboro, NC)
- 30+ days ago
What You Bring to the Team: High School Diploma or GED equivalent required, 2/4-year degree preferred Previous customer service and/or call center experience preferred Familiarity with northwestern...
Remote WorkLead Customer Service Representative
- Dobson, NC (24 miles from North Wilkesboro, NC)
- 45+ days ago
- Dobson, NC (24 miles from North Wilkesboro, NC)
- 45+ days ago
Store 2723368: 2372 Zephyr Rd, Dobson, North Carolina 27017 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for North Wilkesboro, NC
Moving to North Wilkesboro, NC? Find some basic demographic data about North Wilkesboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in North Wilkesboro, NC
Highest Education Level
Customer Service Representatives in North Wilkesboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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