Customer Service Representative Jobs in Newton, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC (14 miles from Newton, NC)
- 5 hours ago
- Denver, NC (14 miles from Newton, NC)
- 5 hours ago
Throughout all these interactions the Customer Service Representative must maintain a high level of professionalism and present the organization in the best light possible....
- Valdese, NC (19 miles from Newton, NC)
- 10 hours ago
- Valdese, NC (19 miles from Newton, NC)
- 10 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 440888 Address: USA-NC-Valdese-827 Main Street S W Store Code: Store 00454 Front End (7210546) Food Lion has been providing an easy,...
Retail Sales Associate / Customer Service
- Cornelius, NC (23 miles from Newton, NC)
- 1 day ago
- Cornelius, NC (23 miles from Newton, NC)
- 1 day ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Customer Service Rep(08911) - 1357 Shearers Rd
- Mooresville, NC (23 miles from Newton, NC)
- 1 day ago
- Mooresville, NC (23 miles from Newton, NC)
- 1 day ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(08946) - 530 Dudley Shoals Rd
- Granite Falls, NC (17 miles from Newton, NC)
- 1 day ago
- Granite Falls, NC (17 miles from Newton, NC)
- 1 day ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05569) - 3204 Springs Rd. NE
- Hickory, NC (10 miles from Newton, NC)
- 1 day ago
- Hickory, NC (10 miles from Newton, NC)
- 1 day ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Representative, Customer Service
- Claremont, NC (8 miles from Newton, NC)
- 2 days ago
- Claremont, NC (8 miles from Newton, NC)
- 2 days ago
We are looking for outstanding Customer Service Representatives who thrive in a high-performance and high-reward environment to work with our team on-site (5 days a week) in Claremont, NC....
Customer Service/Inbound Sales Representative (On-Site)
- Hildebran, NC (11 miles from Newton, NC)
- 3 days ago
- Hildebran, NC (11 miles from Newton, NC)
- 3 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
Customer Account Representative
- Hickory, NC (10 miles from Newton, NC)
- 4 days ago
- Hickory, NC (10 miles from Newton, NC)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Conover, NC (6 miles from Newton, NC)
- 5 days ago
- Conover, NC (6 miles from Newton, NC)
- 5 days ago
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Conover, Nebraska, United States Of America Views:3 Our Customer Service Representatives ensure that customers' transactional...
Pharmacy Customer Service Associate
- Hudson, NC (18 miles from Newton, NC)
- 5 days ago
- Hudson, NC (18 miles from Newton, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Box Warehouse Worker/Customer Service (Fri, Sat, Sun, Mon)
- Cornelius, NC (23 miles from Newton, NC)
- 5 days ago
- Cornelius, NC (23 miles from Newton, NC)
- 5 days ago
Return to Job Search U-Box Warehouse Worker/Customer Service (Fri, Sat, Sun, Mon) U-Haul is looking for friendly, energetic and motivated individuals who enjoy interacting with customers and take...
Airport Customer Services Representative/Line Technician Part Time
- Hickory, NC (8 miles from Newton, NC)
- 6 days ago
- Hickory, NC (8 miles from Newton, NC)
- 6 days ago
This position will be dual-trained as both an Airport Customer Service Representative and a Line Technician, and is expected to fill in where needed, sometimes with limited advanced notice....
Bilingual Customer Service Specialist (Spanish) (Zone)
- Denver, NC (14 miles from Newton, NC)
- 6 days ago
- Denver, NC (14 miles from Newton, NC)
- 6 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Newton, NC
Moving to Newton, NC? Find some basic demographic data about Newton, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newton, NC
Highest Education Level
Customer Service Representatives in Newton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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