Customer Service Representative Jobs in Newton Grove, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC (16 miles from Newton Grove, NC)
- 2 days ago
- Smithfield, NC (16 miles from Newton Grove, NC)
- 2 days ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works...
Customer Service Rep(08829) - 78 N. McKinley St
- Coats, NC (20 miles from Newton Grove, NC)
- 3 days ago
- Coats, NC (20 miles from Newton Grove, NC)
- 3 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Customer Service Driver/Warehouse
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 5 days ago
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 5 days ago
Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...
Customer Service Associate - Temporary
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 7 days ago
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Dunn, NC (10 miles from Newton Grove, NC)
- 7 days ago
- Dunn, NC (10 miles from Newton Grove, NC)
- 7 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(08973) - 1124 N. Breazeale Avenue
- Mount Olive, NC (17 miles from Newton Grove, NC)
- 8 days ago
- Mount Olive, NC (17 miles from Newton Grove, NC)
- 8 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Customer Service Representative
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 8 days ago
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 8 days ago
Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....
- Sjafb, NC (23 miles from Newton Grove, NC)
- 11 days ago
- Sjafb, NC (23 miles from Newton Grove, NC)
- 11 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438815 Address: USA-NC-Goldsboro-555 E New Hope Road Store Code: Store 02576 Front End (7234079) Food Lion has been providing an...
Customer Service Representative
- Clinton, NC (17 miles from Newton Grove, NC)
- 12 days ago
- Clinton, NC (17 miles from Newton Grove, NC)
- 12 days ago
Job Summary Dubose National Energy is seeking a Customer Service Representative for their Clinton, North Carolina location....
Team Member (Cook/Customer Service)
- Smithfield, NC (16 miles from Newton Grove, NC)
- 15 days ago
- Smithfield, NC (16 miles from Newton Grove, NC)
- 15 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 19 days ago
- Goldsboro, NC (17 miles from Newton Grove, NC)
- 19 days ago
Store - GOLDSBORO, NC Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Clinton, NC (17 miles from Newton Grove, NC)
- 20 days ago
- Clinton, NC (17 miles from Newton Grove, NC)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Dunn, NC (10 miles from Newton Grove, NC)
- 22 days ago
- Dunn, NC (10 miles from Newton Grove, NC)
- 22 days ago
Req ID:** 459235 **Address:** 3948 Hodges Chapel Rd. Dunn, NC, 28334 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Customer Service Rep(05513) - 709 S Clinton St
- Dunn, NC (10 miles from Newton Grove, NC)
- 26 days ago
- Dunn, NC (10 miles from Newton Grove, NC)
- 26 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Customer Service Rep(07441) - 306 Fish Drive
- Angier, NC (24 miles from Newton Grove, NC)
- 26 days ago
- Angier, NC (24 miles from Newton Grove, NC)
- 26 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Demographic Data for Newton Grove, NC
Moving to Newton Grove, NC? Find some basic demographic data about Newton Grove, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Newton Grove, NC
Highest Education Level
Customer Service Representatives in Newton Grove, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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