Customer Service Representative Jobs in New Hill, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Raleigh, NC (20 miles from New Hill, NC)
- 3 days ago
- Raleigh, NC (20 miles from New Hill, NC)
- 3 days ago
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - PT
- Raleigh, NC (20 miles from New Hill, NC)
- 11 days ago
- Raleigh, NC (20 miles from New Hill, NC)
- 11 days ago
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
- Chapel Hill, NC (22 miles from New Hill, NC)
- 4 hours ago
- Chapel Hill, NC (22 miles from New Hill, NC)
- 4 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Chapel Hill, NC (22 miles from New Hill, NC)
- 4 hours ago
- Chapel Hill, NC (22 miles from New Hill, NC)
- 4 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
HVAC Customer Service Representative / Dispatcher
- Raleigh, NC (20 miles from New Hill, NC)
- 4 hours ago
- Raleigh, NC (20 miles from New Hill, NC)
- 4 hours ago
Reputable company of 42+ years is seeking experienced Service Dispatcher/ Customer Service Representative. Service Titan experience is mandatory....
Part Time Customer Service Clerk
- Chapel Hill, NC (22 miles from New Hill, NC)
- 5 hours ago
- Chapel Hill, NC (22 miles from New Hill, NC)
- 5 hours ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Full Time Assistant Customer Service Manager
- Apex, NC (5 miles from New Hill, NC)
- 5 hours ago
- Apex, NC (5 miles from New Hill, NC)
- 5 hours ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Representative
- Cary, NC (13 miles from New Hill, NC)
- 5 hours ago
- Cary, NC (13 miles from New Hill, NC)
- 5 hours ago
Randstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call...
Customer Service Representative (Healthcare) - Remote
- Raleigh, NC (20 miles from New Hill, NC)
- 9 hours ago
- Raleigh, NC (20 miles from New Hill, NC)
- 9 hours ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkCustomer Service Representative (remote)
- Raleigh, NC (20 miles from New Hill, NC)
- 9 hours ago
- Raleigh, NC (20 miles from New Hill, NC)
- 9 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Cary, NC (13 miles from New Hill, NC)
- 9 hours ago
- Cary, NC (13 miles from New Hill, NC)
- 9 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Blood Collection Staff - Customer Service
- Durham, NC (24 miles from New Hill, NC)
- 10 hours ago
- Durham, NC (24 miles from New Hill, NC)
- 10 hours ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Associate - Temporary
- Raleigh, NC (20 miles from New Hill, NC)
- 10 hours ago
- Raleigh, NC (20 miles from New Hill, NC)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & Sales Associate
- Durham, NC (24 miles from New Hill, NC)
- 11 hours ago
- Durham, NC (24 miles from New Hill, NC)
- 11 hours ago
You will be the face of AICPA & CIMA by focusing on the needs of members, students, candidates, and prospects. Handle inquiries through inbound/outbound phone calls, email, chat, and social media...
- Pittsboro, NC (13 miles from New Hill, NC)
- 1 day ago
- Pittsboro, NC (13 miles from New Hill, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for New Hill, NC
Moving to New Hill, NC? Find some basic demographic data about New Hill, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Hill, NC
Highest Education Level
Customer Service Representatives in New Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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