Customer Service Representative Jobs in Murfreesboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04359) - 1100 Armory Drive
- Franklin, VA (18 miles from Murfreesboro, NC)
- 9 hours ago
- Franklin, VA (18 miles from Murfreesboro, NC)
- 9 hours ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
- Ahoskie, NC (8 miles from Murfreesboro, NC)
- 10 days ago
- Ahoskie, NC (8 miles from Murfreesboro, NC)
- 10 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
- Ahoskie, NC (8 miles from Murfreesboro, NC)
- 13 days ago
- Ahoskie, NC (8 miles from Murfreesboro, NC)
- 13 days ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Retail Customer Service Cashier
- Franklin, VA (18 miles from Murfreesboro, NC)
- 14 days ago
- Franklin, VA (18 miles from Murfreesboro, NC)
- 14 days ago
Req ID: 459827 Address: 2307 South Street Franklin, VA, 23581 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Rep(01706) - 132 East Main St.
- Ahoskie, NC (8 miles from Murfreesboro, NC)
- 16 days ago
- Ahoskie, NC (8 miles from Murfreesboro, NC)
- 16 days ago
The following is considered minimum expectations in performance while working for Dominos Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being...
Customer Service Representative
- Conway, NC (10 miles from Murfreesboro, NC)
- 20 days ago
- Conway, NC (10 miles from Murfreesboro, NC)
- 20 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Franklin, VA (18 miles from Murfreesboro, NC)
- 45+ days ago
- Franklin, VA (18 miles from Murfreesboro, NC)
- 45+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Courtland, VA (23 miles from Murfreesboro, NC)
- 45+ days ago
- Courtland, VA (23 miles from Murfreesboro, NC)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 212494 Address: USA-VA-Courtland-28344 Southampton Pkwy Store Code: Store 02111 Front End (7229491) Food Lion has been providing an...
- Franklin, VA (18 miles from Murfreesboro, NC)
- 60+ days ago
- Franklin, VA (18 miles from Murfreesboro, NC)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Demographic Data for Murfreesboro, NC
Moving to Murfreesboro, NC? Find some basic demographic data about Murfreesboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Murfreesboro, NC
Highest Education Level
Customer Service Representatives in Murfreesboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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