Customer Service Representative Jobs in Mount Gilead, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 3 days ago
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440825 Address: USA-NC-Rockingham-481 East Broad Ave Store Code: Store 00930 Front End (7216878) Food Lion has been providing an...
Customer Service Rep(04456) - 1205 E Broad Ave
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 3 days ago
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 3 days ago
These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....
Customer Service Rep(05563) - 145 West Plaza Dr unit F
- Seven Lakes, NC (24 miles from Mount Gilead, NC)
- 12 days ago
- Seven Lakes, NC (24 miles from Mount Gilead, NC)
- 12 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
- Wadesboro, NC (13 miles from Mount Gilead, NC)
- 17 days ago
- Wadesboro, NC (13 miles from Mount Gilead, NC)
- 17 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438414 Address: USA-NC-Wadesboro-1043 E Caswell St Store Code: Store 00659 Front End (7213714) Food Lion has been providing an easy,...
Lead Customer Service Representative, Full or Part Time
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 21 days ago
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 21 days ago
Store 2723147: 980 N US Hwy 1, Rockingham, North Carolina 28379 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Ellerbe, NC (15 miles from Mount Gilead, NC)
- 22 days ago
- Ellerbe, NC (15 miles from Mount Gilead, NC)
- 22 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Biscoe, NC (14 miles from Mount Gilead, NC)
- 22 days ago
- Biscoe, NC (14 miles from Mount Gilead, NC)
- 22 days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 30+ days ago
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 30+ days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Rep(08992) - 1050 Main St W
- Locust, NC (24 miles from Mount Gilead, NC)
- 45+ days ago
- Locust, NC (24 miles from Mount Gilead, NC)
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Rep(08970) - 327 W Main St
- Biscoe, NC (14 miles from Mount Gilead, NC)
- 45+ days ago
- Biscoe, NC (14 miles from Mount Gilead, NC)
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Lead Customer Service Representative, Full or Part Time
- West End, NC (24 miles from Mount Gilead, NC)
- 45+ days ago
- West End, NC (24 miles from Mount Gilead, NC)
- 45+ days ago
Store 2723841: 2120 Juniper Lake Rd, West End, North Carolina 27376 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 45+ days ago
- Rockingham, NC (22 miles from Mount Gilead, NC)
- 45+ days ago
Store 2723147: 980 N US Hwy 1, Rockingham, North Carolina 28379 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(04463) - 1415 US Highway 52
- Albemarle, NC (15 miles from Mount Gilead, NC)
- 90+ days ago
- Albemarle, NC (15 miles from Mount Gilead, NC)
- 90+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Demographic Data for Mount Gilead, NC
Moving to Mount Gilead, NC? Find some basic demographic data about Mount Gilead, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mount Gilead, NC
Highest Education Level
Customer Service Representatives in Mount Gilead, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »