Customer Service Representative Jobs in Mount Airy, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pilot Mountain, NC (8 miles from Mount Airy, NC)
- 1 day ago
- Pilot Mountain, NC (8 miles from Mount Airy, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Elkin, NC (16 miles from Mount Airy, NC)
- 2 days ago
- Elkin, NC (16 miles from Mount Airy, NC)
- 2 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Dobson, NC (11 miles from Mount Airy, NC)
- 3 days ago
- Dobson, NC (11 miles from Mount Airy, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Elkin, NC (16 miles from Mount Airy, NC)
- 13 days ago
- Elkin, NC (16 miles from Mount Airy, NC)
- 13 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Care Management (customer service) Specialized Associate
- Elkin, NC (16 miles from Mount Airy, NC)
- 13 days ago
- Elkin, NC (16 miles from Mount Airy, NC)
- 13 days ago
At Prism Medical Products, were not just offering jobswere building careers! As part of our dynamic team, youll be empowered to make a meaningful impact every day. Whether youre on the frontlines...
- Rural Hall, NC (23 miles from Mount Airy, NC)
- 15 days ago
- Rural Hall, NC (23 miles from Mount Airy, NC)
- 15 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 228624 Address: USA-NC-Rural Hall-1050 Highway 65 Store Code: Store 01518 Front End (7225458) Food Lion has been providing an easy,...
Lead Customer Service Representative, Full or Part Time
- Dobson, NC (11 miles from Mount Airy, NC)
- 21 days ago
- Dobson, NC (11 miles from Mount Airy, NC)
- 21 days ago
Store 2701529: 8269 US Highway 601, Dobson, North Carolina 27017 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Lambsburg, VA (12 miles from Mount Airy, NC)
- 25 days ago
- Lambsburg, VA (12 miles from Mount Airy, NC)
- 25 days ago
Req ID: 459637 Address: 227 Old Pipers Gap Rd. Lambsburg, VA, 24351 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Remote Customer Service Representative
- Galax, VA (22 miles from Mount Airy, NC)
- 30+ days ago
- Galax, VA (22 miles from Mount Airy, NC)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkClient Relations - Healthcare Customer Service (Phones)/Order Processing
- Elkin, NC (16 miles from Mount Airy, NC)
- 30+ days ago
- Elkin, NC (16 miles from Mount Airy, NC)
- 30+ days ago
At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...
Lead Customer Service Representative
- Dobson, NC (11 miles from Mount Airy, NC)
- 45+ days ago
- Dobson, NC (11 miles from Mount Airy, NC)
- 45+ days ago
Store 2723368: 2372 Zephyr Rd, Dobson, North Carolina 27017 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Galax, VA (22 miles from Mount Airy, NC)
- 45+ days ago
- Galax, VA (22 miles from Mount Airy, NC)
- 45+ days ago
Store 2723365: 532 E Stuart Dr, Galax, Virginia 24333 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(07423) - 4655 Yadkinville Rd
- Pfafftown, NC (24 miles from Mount Airy, NC)
- 45+ days ago
- Pfafftown, NC (24 miles from Mount Airy, NC)
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Demographic Data for Mount Airy, NC
Moving to Mount Airy, NC? Find some basic demographic data about Mount Airy, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mount Airy, NC
Highest Education Level
Customer Service Representatives in Mount Airy, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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