Customer Service Representative Jobs in Morrisville, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 165 Jobs

Cashier - Customer Service

  • Durham, NC (10 miles from Morrisville, NC)
  • 4 days ago
  • Durham, NC (10 miles from Morrisville, NC)
  • 4 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Cashier - Now Hiring

  • Durham, NC (10 miles from Morrisville, NC)
  • 8 days ago
  • Durham, NC (10 miles from Morrisville, NC)
  • 8 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Full Time Customer Service Clerk

  • Cary, NC (7 miles from Morrisville, NC)
  • moments ago
  • Cary, NC (7 miles from Morrisville, NC)
  • moments ago

This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Sales & Customer Service Associate

  • Durham, NC (10 miles from Morrisville, NC)
  • moments ago
  • Durham, NC (10 miles from Morrisville, NC)
  • moments ago

Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Durham Erwin Mill franchise, we support and inspire you to be your best while we work together to...

Representative II, Customer Service Ops

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 12 hours ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 12 hours ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Animal Services Customer Experience Representative

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago

What You'll Be Doing Join Our Team as a temporary Animal Services Customer Experience Representative! Are you passionate about helping people and animals alike? As a Customer Experience...

Customer Service Representative - Work From Home

  • Holly Springs, NC (17 miles from Morrisville, NC)
  • 1 day ago
  • Holly Springs, NC (17 miles from Morrisville, NC)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Airport Customer Service Agent- RDU AirFrance

  • Morrisville, NC
  • 1 day ago
  • Morrisville, NC
  • 1 day ago

General information Job Title Airport Customer Service Agent- RDU AirFrance Date Thursday, July 3, 2025 Entity Unifi Aviation, LLC State North Carolina City Morrisville Base Pay Rate: $ 15.00...

Customer Service Representative

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 1 day ago

7974 - Raleigh CEC - 8520 Glenwood Avenue, Raleigh, North Carolina, 27612 CarMax, the way your career should be! Provide an Iconic Customer Experience As a Customer Service Consultant, you will be...

Customer Service Rep

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 2 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 2 days ago

center experience required Reliable high-speed internet and a quiet, dedicated remote work setup Proficient in basic technology troubleshooting Strong written and verbal communication skills Excellent...

PT Customer Service Leader

  • Morrisville, NC
  • 2 days ago
  • Morrisville, NC
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 431433 Address: USA-NC-Morrisville-3609 Davis Drive Store Code: Store 02196 Front End (7230746) Food Lion has been providing an easy,...

Registered Client Service Associate

  • Raleigh, NC (11 miles from Morrisville, NC)
  • 2 days ago
  • Raleigh, NC (11 miles from Morrisville, NC)
  • 2 days ago

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the...

Project Management Specialist - Customer Service

  • Cary, NC (7 miles from Morrisville, NC)
  • 2 days ago
  • Cary, NC (7 miles from Morrisville, NC)
  • 2 days ago

The Customer Service Representative serves as our customers' primary point of contact within the company....

Customer Service Representative

  • Cary, NC (7 miles from Morrisville, NC)
  • 3 days ago
  • Cary, NC (7 miles from Morrisville, NC)
  • 3 days ago

Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cary, NC!...

Branch Customer Service and Sales Rep - Durham (South Square) NC

  • Durham, NC (10 miles from Morrisville, NC)
  • 3 days ago
  • Durham, NC (10 miles from Morrisville, NC)
  • 3 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...

Demographic Data for Morrisville, NC

Moving to Morrisville, NC? Find some basic demographic data about Morrisville, NC below.


Local
National
38,959
1,497
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Morrisville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Morrisville, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Morrisville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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