Customer Service Representative Jobs in Morehead City, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Administrative Assistant/Customer Service Representative
- Morehead City, NC
- 3 days ago
- Morehead City, NC
- 3 days ago
Benefits: Dental insurance Employee discounts Health insurance Paid time off Vision insurance Looking for an individual who has a strong background in bookkeeping and accounting principles, but...
Pharmacy Customer Service Associate
- Cape Carteret, NC (19 miles from Morehead City, NC)
- 6 days ago
- Cape Carteret, NC (19 miles from Morehead City, NC)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (5525) - 321 W Main St
- Havelock, NC (12 miles from Morehead City, NC)
- 6 days ago
- Havelock, NC (12 miles from Morehead City, NC)
- 6 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
- Havelock, NC (12 miles from Morehead City, NC)
- 6 days ago
- Havelock, NC (12 miles from Morehead City, NC)
- 6 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Customer Service Rep (8953) - 7075 Hwy 70 East
- Newport, NC (7 miles from Morehead City, NC)
- 9 days ago
- Newport, NC (7 miles from Morehead City, NC)
- 9 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Lead Customer Service Representative, Full or Part Time
- Havelock, NC (12 miles from Morehead City, NC)
- 23 days ago
- Havelock, NC (12 miles from Morehead City, NC)
- 23 days ago
Store 2723174: 1234 E Main St, Havelock, North Carolina 28532 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Swansboro, NC (19 miles from Morehead City, NC)
- 24 days ago
- Swansboro, NC (19 miles from Morehead City, NC)
- 24 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(07433) - 98 Crescent Dr
- Beaufort, NC (16 miles from Morehead City, NC)
- 30+ days ago
- Beaufort, NC (16 miles from Morehead City, NC)
- 30+ days ago
Company Description We are a small locally owned franchise with a location in Beaufort and Morehead City. Our stores are consistently ranked at the top for customer service within Domino's and our...
Customer Service Rep(05523) - 4917 Arendel St
- Morehead City, NC
- 45+ days ago
- Morehead City, NC
- 45+ days ago
Company Description We are a small locally owned franchise with a location in Beaufort and Morehead City. Our stores are consistently ranked at the top for customer service within Domino's and our...
Customer Service Representative
- Atlantic Beach, NC (3 miles from Morehead City, NC)
- 45+ days ago
- Atlantic Beach, NC (3 miles from Morehead City, NC)
- 45+ days ago
Store 2720918: 407 E Fort MacOn Rd, Atlantic Beach, North Carolina 28512 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Havelock, NC (12 miles from Morehead City, NC)
- 45+ days ago
- Havelock, NC (12 miles from Morehead City, NC)
- 45+ days ago
Store 2723174: 1234 E Main St, Havelock, North Carolina 28532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service/ Lot Attendant
- Newport, NC (7 miles from Morehead City, NC)
- 90+ days ago
- Newport, NC (7 miles from Morehead City, NC)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep (8954) - 604 Cedar Point Blvd
- Swansboro, NC (19 miles from Morehead City, NC)
- 90+ days ago
- Swansboro, NC (19 miles from Morehead City, NC)
- 90+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Demographic Data for Morehead City, NC
Moving to Morehead City, NC? Find some basic demographic data about Morehead City, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Morehead City, NC
Highest Education Level
Customer Service Representatives in Morehead City, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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