Customer Service Representative Jobs in Mocksville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lexington, NC (24 miles from Mocksville, NC)
- 4 days ago
- Lexington, NC (24 miles from Mocksville, NC)
- 4 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Lexington, NC (24 miles from Mocksville, NC)
- 9 days ago
- Lexington, NC (24 miles from Mocksville, NC)
- 9 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Advance, NC (8 miles from Mocksville, NC)
- 2 days ago
- Advance, NC (8 miles from Mocksville, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 425169 Address: USA-NC-Advance-Hwy 801 And 158 Store Code: Store 01359 Front End (7222228) Food Lion has been providing an easy,...
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Pharmacy Customer Service Associate
- Salisbury, NC (14 miles from Mocksville, NC)
- 3 days ago
- Salisbury, NC (14 miles from Mocksville, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lexington, NC (24 miles from Mocksville, NC)
- 4 days ago
- Lexington, NC (24 miles from Mocksville, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Statesville, NC (17 miles from Mocksville, NC)
- 8 days ago
- Statesville, NC (17 miles from Mocksville, NC)
- 8 days ago
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge...
Commodity Management Professional Mobility Customer Service
- Lexington, NC (24 miles from Mocksville, NC)
- 9 days ago
- Lexington, NC (24 miles from Mocksville, NC)
- 9 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Customer Service Team Member - Lexington, NC (NC0101)
- Lexington, NC (24 miles from Mocksville, NC)
- 12 days ago
- Lexington, NC (24 miles from Mocksville, NC)
- 12 days ago
Job Details Job Location : Lexington, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
- Bermuda Run, NC (8 miles from Mocksville, NC)
- 15 days ago
- Bermuda Run, NC (8 miles from Mocksville, NC)
- 15 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Sr Customer Service Representative
- Salisbury, NC (14 miles from Mocksville, NC)
- 17 days ago
- Salisbury, NC (14 miles from Mocksville, NC)
- 17 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Support Representative - Dedicated Transportation (Part Time)
- Mocksville, NC
- 18 days ago
- Mocksville, NC
- 18 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Location: Onsite in Mocksville, NC or Brownstown, MI Schedule: Mon-Fri, 10am-2pm MOVE YOUR CAREER...
Lead Customer Service Representative, Full or Part Time
- Lewisville, NC (15 miles from Mocksville, NC)
- 24 days ago
- Lewisville, NC (15 miles from Mocksville, NC)
- 24 days ago
Store 2701539: 480 Williams Rd, Lewisville, North Carolina 27023 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service - Self Storage Manager
- China Grove, NC (22 miles from Mocksville, NC)
- 25 days ago
- China Grove, NC (22 miles from Mocksville, NC)
- 25 days ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Customer Service Team Member - Mocksville, NC (NC0108)
- Mocksville, NC
- 27 days ago
- Mocksville, NC
- 27 days ago
Job Details Job Location : Mocksville, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Demographic Data for Mocksville, NC
Moving to Mocksville, NC? Find some basic demographic data about Mocksville, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mocksville, NC
Highest Education Level
Customer Service Representatives in Mocksville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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