Customer Service Representative Jobs in Micro, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 46 Jobs

Peak Health Customer Care Representative

  • Wilson, NC (18 miles from Micro, NC)
  • 2 days ago
  • Wilson, NC (18 miles from Micro, NC)
  • 2 days ago

The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....

Retail Sales Associate / Customer Service

  • Wendell, NC (18 miles from Micro, NC)
  • 3 days ago
  • Wendell, NC (18 miles from Micro, NC)
  • 3 days ago

Overview Join Our Team at Elements Massage in Wendell Falls Were Hiring Front Desk Sales Associates! Are you a friendly, outgoing, and organized individual with a passion for customer service? Do...

Customer Service Rep(08841) - 375 Athletic Club Blvd

  • Clayton, NC (14 miles from Micro, NC)
  • 6 days ago
  • Clayton, NC (14 miles from Micro, NC)
  • 6 days ago

Customer Service Rep(08841) - 375 Athletic Club Blvd 3.4 3.4 out of 5 stars 375 Athletic Club Boulevard, Clayton, NC 27527 Job Description The main requirement for Domino's Pizza Customer Service Representative...

Team Member (Cook/Customer Service)

  • Clayton, NC (14 miles from Micro, NC)
  • 8 days ago
  • Clayton, NC (14 miles from Micro, NC)
  • 8 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Service Driver/Warehouse

  • Goldsboro, NC (14 miles from Micro, NC)
  • 9 days ago
  • Goldsboro, NC (14 miles from Micro, NC)
  • 9 days ago

Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...

PT Customer Service Leader

  • Knightdale, NC (22 miles from Micro, NC)
  • 10 days ago
  • Knightdale, NC (22 miles from Micro, NC)
  • 10 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439259 Address: USA-NC-Knightdale-7053 Us Hwy 64 E Store Code: Store 00723 Front End (7214359) Food Lion has been providing an easy,...

Customer Service Representative

  • Goldsboro, NC (14 miles from Micro, NC)
  • 12 days ago
  • Goldsboro, NC (14 miles from Micro, NC)
  • 12 days ago

Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....

Customer Service Representative / Project Manager in Garner,NC,US

  • Garner, NC (21 miles from Micro, NC)
  • 14 days ago
  • Garner, NC (21 miles from Micro, NC)
  • 14 days ago

Customer Service & Project Manager - Print & Marketing Solutions Full-Time | Competitive Benefits | Growth Opportunity Benefits Offered: 401(k) with matching Performance-based bonus Company events...

Customer Service Associate

  • Garner, NC (21 miles from Micro, NC)
  • 16 days ago
  • Garner, NC (21 miles from Micro, NC)
  • 16 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Attendant Supervisor, Full-time

  • Garner, NC (21 miles from Micro, NC)
  • 17 days ago
  • Garner, NC (21 miles from Micro, NC)
  • 17 days ago

Job Description: AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Convenience Store Attendant Supervisor, Full-time. This position works...

Customer Service Representative

  • Garner, NC (21 miles from Micro, NC)
  • 19 days ago
  • Garner, NC (21 miles from Micro, NC)
  • 19 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part Time Customer Service Clerk

  • Wilson, NC (18 miles from Micro, NC)
  • 23 days ago
  • Wilson, NC (18 miles from Micro, NC)
  • 23 days ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer Service Consultant - Club - Part time

  • Garner, NC (21 miles from Micro, NC)
  • 25 days ago
  • Garner, NC (21 miles from Micro, NC)
  • 25 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Senior Project Manager - Data Centers

  • Wendell, NC (18 miles from Micro, NC)
  • 29 days ago
  • Wendell, NC (18 miles from Micro, NC)
  • 29 days ago

Customer Service Senior Project Manager - Data Centers At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We...

Customer Service Rep(07438) - 107 North Honeycutt St.

  • Benson, NC (19 miles from Micro, NC)
  • 30+ days ago
  • Benson, NC (19 miles from Micro, NC)
  • 30+ days ago

Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...

Demographic Data for Micro, NC

Moving to Micro, NC? Find some basic demographic data about Micro, NC below.


Local
National
458
10
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Micro, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Micro, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Micro, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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