Customer Service Representative Jobs in Marshville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mint Hill, NC (20 miles from Marshville, NC)
- 9 days ago
- Mint Hill, NC (20 miles from Marshville, NC)
- 9 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Client Services Associate Project Manager
- Matthews, NC (19 miles from Marshville, NC)
- 2 days ago
- Matthews, NC (19 miles from Marshville, NC)
- 2 days ago
Client Services Associate Project Manager Our client is seeking a detail-oriented and client-focused Client Services Associate Project Manager to support and manage project delivery efforts across...
Remote WorkPart Time Customer Service Clerk
- Indian Trail, NC (16 miles from Marshville, NC)
- 3 days ago
- Indian Trail, NC (16 miles from Marshville, NC)
- 3 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Indian Trail, NC (16 miles from Marshville, NC)
- 3 days ago
- Indian Trail, NC (16 miles from Marshville, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service/Sales Representatives/
- Wingate, NC (5 miles from Marshville, NC)
- 3 days ago
- Wingate, NC (5 miles from Marshville, NC)
- 3 days ago
IF you are interested in making 100k + send me a text me at ... Looking to hire the right person for a full-time sales position. This is a career, not a job. I am looking to hire 1 or 2...
Full Time Assistant Customer Service Manager DLT
- Waxhaw, NC (21 miles from Marshville, NC)
- 5 days ago
- Waxhaw, NC (21 miles from Marshville, NC)
- 5 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Pharmacy Customer Service Associate
- Matthews, NC (19 miles from Marshville, NC)
- 5 days ago
- Matthews, NC (19 miles from Marshville, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Customer Service
- Monroe, NC (12 miles from Marshville, NC)
- 6 days ago
- Monroe, NC (12 miles from Marshville, NC)
- 6 days ago
GENERAL DEFINITION AND CONDITIONS OF WORK Performs intermediate work providing customer service to utility customers; does related work as required. Work is performed under the moderate...
Customer Service Rep(08917) - 3901 G Providence Rd.
- Waxhaw, NC (21 miles from Marshville, NC)
- 7 days ago
- Waxhaw, NC (21 miles from Marshville, NC)
- 7 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Matthews, NC (19 miles from Marshville, NC)
- 7 days ago
- Matthews, NC (19 miles from Marshville, NC)
- 7 days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Matthews, NC (19 miles from Marshville, NC)
- 10 days ago
- Matthews, NC (19 miles from Marshville, NC)
- 10 days ago
Role Full-time Customer Service Representative Location Carolina Veterinary Specialists Matthews 4099 Campus Ridge Road, Matthews, NC, US Customer Service Representative Carolina Veterinary Specialists...
Lead Customer Service Associate Job
- Matthews, NC (19 miles from Marshville, NC)
- 11 days ago
- Matthews, NC (19 miles from Marshville, NC)
- 11 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Branch Customer Service & Sales Representative - Matthews, NC
- Matthews, NC (19 miles from Marshville, NC)
- 11 days ago
- Matthews, NC (19 miles from Marshville, NC)
- 11 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I s or Branch Customer...
Automotive Customer Service Advisor
- Waxhaw, NC (21 miles from Marshville, NC)
- 16 days ago
- Waxhaw, NC (21 miles from Marshville, NC)
- 16 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Associate
- Monroe, NC (10 miles from Marshville, NC)
- 18 days ago
- Monroe, NC (10 miles from Marshville, NC)
- 18 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Marshville, NC
Moving to Marshville, NC? Find some basic demographic data about Marshville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marshville, NC
Highest Education Level
Customer Service Representatives in Marshville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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