Customer Service Representative Jobs in Marshall, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Asheville, NC (21 miles from Marshall, NC)
- 11 hours ago
- Asheville, NC (21 miles from Marshall, NC)
- 11 hours ago
Job Description POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate...
Customer Service Representative - Work From Home
- Greeneville, TN (16 miles from Marshall, NC)
- 16 hours ago
- Greeneville, TN (16 miles from Marshall, NC)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Account Representative
- Greeneville, TN (16 miles from Marshall, NC)
- 21 hours ago
- Greeneville, TN (16 miles from Marshall, NC)
- 21 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Bilingual Customer Service Specialist (Spanish)
- Asheville, NC (21 miles from Marshall, NC)
- 1 day ago
- Asheville, NC (21 miles from Marshall, NC)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist
- Asheville, NC (21 miles from Marshall, NC)
- 2 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service & E-Commerce Supervisor - Full Time
- Asheville, NC (21 miles from Marshall, NC)
- 2 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 2 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative
- Greeneville, TN (16 miles from Marshall, NC)
- 2 days ago
- Greeneville, TN (16 miles from Marshall, NC)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08850) - 1863 Hendersonville Rd
- Asheville, NC (21 miles from Marshall, NC)
- 3 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 3 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Asheville, NC (21 miles from Marshall, NC)
- 3 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 3 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Account Specialist - Customer Service
- Asheville, NC (21 miles from Marshall, NC)
- 10 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 10 days ago
We are seeking a motivated and detail-oriented Account Specialist who is also highly skilled in customer service. This individual will be responsible for handling billing inquiries,tracking...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- Asheville, NC (21 miles from Marshall, NC)
- 11 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 11 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service Associate Job Asheville, NC
- Asheville, NC (21 miles from Marshall, NC)
- 12 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 12 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 125...
Customer Service Representative - Sleep
- Asheville, NC (21 miles from Marshall, NC)
- 13 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 13 days ago
Customer Service Representative - Sleep 3.8 3.8 out of 5 stars Asheville, NC 28803 Aeroflow Health- Customer Service Representative Starting Pay Rate: $20/hr Shift: Monday - Friday 8:00 AM - 5:00 PM...
Customer Care Specialist - Asheville
- Weaverville, NC (14 miles from Marshall, NC)
- 16 days ago
- Weaverville, NC (14 miles from Marshall, NC)
- 16 days ago
Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Asheville NC office. Apply for this job if:...
Blood Collection Staff - Customer Service
- Asheville, NC (21 miles from Marshall, NC)
- 21 days ago
- Asheville, NC (21 miles from Marshall, NC)
- 21 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Demographic Data for Marshall, NC
Moving to Marshall, NC? Find some basic demographic data about Marshall, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marshall, NC
Highest Education Level
Customer Service Representatives in Marshall, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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