Customer Service Representative Jobs in Mars Hill, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08850) - 1863 Hendersonville Rd
- Asheville, NC (20 miles from Mars Hill, NC)
- 12 hours ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 12 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Asheville, NC (20 miles from Mars Hill, NC)
- 15 hours ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 15 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Asheville, NC (20 miles from Mars Hill, NC)
- 1 day ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Account Specialist - Customer Service
- Asheville, NC (20 miles from Mars Hill, NC)
- 7 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 7 days ago
We are seeking a motivated and detail-oriented Account Specialist who is also highly skilled in customer service. This individual will be responsible for handling billing inquiries,tracking...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- Asheville, NC (20 miles from Mars Hill, NC)
- 8 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 8 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service Associate Job Asheville, NC
- Asheville, NC (20 miles from Mars Hill, NC)
- 9 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 9 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 125...
Customer Service Representative - Sleep
- Asheville, NC (20 miles from Mars Hill, NC)
- 10 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 10 days ago
Customer Service Representative - Sleep 3.8 3.8 out of 5 stars Asheville, NC 28803 Aeroflow Health- Customer Service Representative Starting Pay Rate: $20/hr Shift: Monday - Friday 8:00 AM - 5:00 PM...
Customer Care Specialist - Asheville
- Weaverville, NC (10 miles from Mars Hill, NC)
- 13 days ago
- Weaverville, NC (10 miles from Mars Hill, NC)
- 13 days ago
Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Asheville NC office. Apply for this job if:...
Blood Collection Staff - Customer Service
- Asheville, NC (20 miles from Mars Hill, NC)
- 19 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 19 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
- Erwin, TN (14 miles from Mars Hill, NC)
- 20 days ago
- Erwin, TN (14 miles from Mars Hill, NC)
- 20 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437711 Address: USA-TN-Erwin-915 N. Main Street Store Code: Store 00323 Front End (7208649) Food Lion has been providing an easy,...
Customer Service Representative Fueler/Washer
- Asheville, NC (20 miles from Mars Hill, NC)
- 21 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 21 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Retail Customer Service Closing Shifts
- Asheville, NC (20 miles from Mars Hill, NC)
- 21 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 21 days ago
Store - ASHEVILLE, NC Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Asheville, NC (20 miles from Mars Hill, NC)
- 21 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 21 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Marshall, NC (10 miles from Mars Hill, NC)
- 21 days ago
- Marshall, NC (10 miles from Mars Hill, NC)
- 21 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Full Time Assistant Customer Service Manager DLT
- Asheville, NC (20 miles from Mars Hill, NC)
- 22 days ago
- Asheville, NC (20 miles from Mars Hill, NC)
- 22 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Demographic Data for Mars Hill, NC
Moving to Mars Hill, NC? Find some basic demographic data about Mars Hill, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mars Hill, NC
Highest Education Level
Customer Service Representatives in Mars Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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