Customer Service Representative Jobs in Marietta, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Cook - Customer Service

  • Marion, SC (23 miles from Marietta, NC)
  • 5 hours ago
  • Marion, SC (23 miles from Marietta, NC)
  • 5 hours ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....

Customer Service Rep(05647) - 904 A. Hwy 301

  • Dillon, SC (14 miles from Marietta, NC)
  • 1 day ago
  • Dillon, SC (14 miles from Marietta, NC)
  • 1 day ago

Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...

Customer Service Associate

  • Dillon, SC (14 miles from Marietta, NC)
  • 3 days ago
  • Dillon, SC (14 miles from Marietta, NC)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Customer Service Leader

  • Dillon, SC (14 miles from Marietta, NC)
  • 5 days ago
  • Dillon, SC (14 miles from Marietta, NC)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439809 Address: USA-SC-Dillon-205 Radford Blvd Store Code: Store 00431 Front End (7210140) Food Lion has been providing an easy,...

Customer Service Representative

  • Dillon, SC (14 miles from Marietta, NC)
  • 9 days ago
  • Dillon, SC (14 miles from Marietta, NC)
  • 9 days ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Customer Service

  • Marion, SC (23 miles from Marietta, NC)
  • 18 days ago
  • Marion, SC (23 miles from Marietta, NC)
  • 18 days ago

Store 2723230: 1401 E Liberty St, Marion, South Carolina 29571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate- Overnight Shift

  • Lumberton, NC (17 miles from Marietta, NC)
  • 19 days ago
  • Lumberton, NC (17 miles from Marietta, NC)
  • 19 days ago

The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...

Customer Service Leader

  • Lumberton, NC (17 miles from Marietta, NC)
  • 19 days ago
  • Lumberton, NC (17 miles from Marietta, NC)
  • 19 days ago

The Customer Service Leader (CSL) works in support of the leadership team to facilitate the completion of all store-level tasks. The CSL performs a variety of tasks related to different areas of...

Customer Service Associate

  • Lumberton, NC (17 miles from Marietta, NC)
  • 19 days ago
  • Lumberton, NC (17 miles from Marietta, NC)
  • 19 days ago

The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas...

Customer Service Representative

  • Pembroke, NC (22 miles from Marietta, NC)
  • 19 days ago
  • Pembroke, NC (22 miles from Marietta, NC)
  • 19 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Cashier - Customer Service

  • Lumberton, NC (17 miles from Marietta, NC)
  • 30+ days ago
  • Lumberton, NC (17 miles from Marietta, NC)
  • 30+ days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Customer Service Rep

  • Latta, SC (20 miles from Marietta, NC)
  • 45+ days ago
  • Latta, SC (20 miles from Marietta, NC)
  • 45+ days ago

Store 2723219: 1375 Hwy 38 W, Latta, South Carolina 29565 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Dillon, SC (14 miles from Marietta, NC)
  • 60+ days ago
  • Dillon, SC (14 miles from Marietta, NC)
  • 60+ days ago

Req ID: 459234 Address: 1911 Hwy 34 W. Dillon, SC, 29536 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Associate

  • Lumberton, NC (17 miles from Marietta, NC)
  • 60+ days ago
  • Lumberton, NC (17 miles from Marietta, NC)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Rep(05527) - 588 A Bailey Rd

  • Lumberton, NC (17 miles from Marietta, NC)
  • 90+ days ago
  • Lumberton, NC (17 miles from Marietta, NC)
  • 90+ days ago

These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....

Demographic Data for Marietta, NC

Moving to Marietta, NC? Find some basic demographic data about Marietta, NC below.


Local
National
44
0
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Marietta, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Marietta, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Marietta, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »