Customer Service Representative Jobs in Margarettsville, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Customer Service Team Member - Roanoke Rapids (NC0103)

  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 6 hours ago
  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 6 hours ago

Job Details Job Location : Roanoke Rapids, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Customer Service Rep(06038) - 200 Market Dr.

  • Emporia, VA (18 miles from Margarettsville, NC)
  • 1 day ago
  • Emporia, VA (18 miles from Margarettsville, NC)
  • 1 day ago

Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...

PT Customer Service Leader

  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 6 days ago
  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 6 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439628 Address: USA-NC-Roanoke Rapids-2500 West 10Th St Store Code: Store 01086 Front End (7218642) Food Lion has been providing an...

Customer Service / Cashier

  • Ahoskie, NC (20 miles from Margarettsville, NC)
  • 9 days ago
  • Ahoskie, NC (20 miles from Margarettsville, NC)
  • 9 days ago

As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....

Customer Service Associate

  • Ahoskie, NC (20 miles from Margarettsville, NC)
  • 12 days ago
  • Ahoskie, NC (20 miles from Margarettsville, NC)
  • 12 days ago

Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...

Retail Customer Service Cashier

  • Franklin, VA (22 miles from Margarettsville, NC)
  • 13 days ago
  • Franklin, VA (22 miles from Margarettsville, NC)
  • 13 days ago

Req ID: 459827 Address: 2307 South Street Franklin, VA, 23581 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Rep(01706) - 132 East Main St.

  • Ahoskie, NC (20 miles from Margarettsville, NC)
  • 15 days ago
  • Ahoskie, NC (20 miles from Margarettsville, NC)
  • 15 days ago

The following is considered minimum expectations in performance while working for Dominos Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being...

Customer Service Representative

  • Gaston, NC (23 miles from Margarettsville, NC)
  • 19 days ago
  • Gaston, NC (23 miles from Margarettsville, NC)
  • 19 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Cashier - Customer Service

  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 30+ days ago
  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 30+ days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Cook - Customer Service

  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 30+ days ago
  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 30+ days ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....

Pharmacy Customer Service Associate

  • Franklin, VA (22 miles from Margarettsville, NC)
  • 45+ days ago
  • Franklin, VA (22 miles from Margarettsville, NC)
  • 45+ days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Emporia, VA (18 miles from Margarettsville, NC)
  • 45+ days ago
  • Emporia, VA (18 miles from Margarettsville, NC)
  • 45+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep (Roanoke Rapids) - 200 E. 10th St.

  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 45+ days ago
  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 45+ days ago

Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...

Customer Service Associate

  • Franklin, VA (22 miles from Margarettsville, NC)
  • 60+ days ago
  • Franklin, VA (22 miles from Margarettsville, NC)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Team Member (Cook/Customer Service)

  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 60+ days ago
  • Roanoke Rapids, NC (24 miles from Margarettsville, NC)
  • 60+ days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Demographic Data for Margarettsville, NC

Moving to Margarettsville, NC? Find some basic demographic data about Margarettsville, NC below.


Local
National
394
3
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Margarettsville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Margarettsville, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Margarettsville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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