Customer Service Representative Jobs in Lincolnton, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Hickory, NC (21 miles from Lincolnton, NC)
- 2 days ago
- Hickory, NC (21 miles from Lincolnton, NC)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Experience Representative
- Mooresville, NC (23 miles from Lincolnton, NC)
- 2 days ago
- Mooresville, NC (23 miles from Lincolnton, NC)
- 2 days ago
Become a member of the PACK! Objectives: Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and...
- Belmont, NC (21 miles from Lincolnton, NC)
- 2 days ago
- Belmont, NC (21 miles from Lincolnton, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 236775 Address: USA-NC-Belmont-1438 Perfection Road Store Code: Store 00797 Front End (7215158) Food Lion has been providing an easy,...
Pharmacy Customer Service Associate
- Gastonia, NC (17 miles from Lincolnton, NC)
- 3 days ago
- Gastonia, NC (17 miles from Lincolnton, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08878) - 956 South Point Rd
- Belmont, NC (21 miles from Lincolnton, NC)
- 3 days ago
- Belmont, NC (21 miles from Lincolnton, NC)
- 3 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08846) - 508 10th Street NW
- Conover, NC (18 miles from Lincolnton, NC)
- 3 days ago
- Conover, NC (18 miles from Lincolnton, NC)
- 3 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Associate - Temporary
- Huntersville, NC (23 miles from Lincolnton, NC)
- 3 days ago
- Huntersville, NC (23 miles from Lincolnton, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC (12 miles from Lincolnton, NC)
- 4 days ago
- Denver, NC (12 miles from Lincolnton, NC)
- 4 days ago
Throughout all these interactions the Customer Service Representative must maintain a high level of professionalism and present the organization in the best light possible....
Customer Service Representative
- Gastonia, NC (17 miles from Lincolnton, NC)
- 5 days ago
- Gastonia, NC (17 miles from Lincolnton, NC)
- 5 days ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
Retail Sales Associate / Customer Service
- Cornelius, NC (20 miles from Lincolnton, NC)
- 5 days ago
- Cornelius, NC (20 miles from Lincolnton, NC)
- 5 days ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Customer Service Rep(08911) - 1357 Shearers Rd
- Mooresville, NC (23 miles from Lincolnton, NC)
- 5 days ago
- Mooresville, NC (23 miles from Lincolnton, NC)
- 5 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05569) - 3204 Springs Rd. NE
- Hickory, NC (21 miles from Lincolnton, NC)
- 5 days ago
- Hickory, NC (21 miles from Lincolnton, NC)
- 5 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service & E-Commerce Supervisor - Full Time
- Huntersville, NC (23 miles from Lincolnton, NC)
- 6 days ago
- Huntersville, NC (23 miles from Lincolnton, NC)
- 6 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep(08986) - 2392 NC Hwy 10 West
- Newton, NC (11 miles from Lincolnton, NC)
- 6 days ago
- Newton, NC (11 miles from Lincolnton, NC)
- 6 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Representative, Customer Service
- Claremont, NC (18 miles from Lincolnton, NC)
- 6 days ago
- Claremont, NC (18 miles from Lincolnton, NC)
- 6 days ago
We are looking for outstanding Customer Service Representatives who thrive in a high-performance and high-reward environment to work with our team on-site (5 days a week) in Claremont, NC....
Demographic Data for Lincolnton, NC
Moving to Lincolnton, NC? Find some basic demographic data about Lincolnton, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lincolnton, NC
Highest Education Level
Customer Service Representatives in Lincolnton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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