Customer Service Representative Jobs in Lexington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Client Service Specialist (Teller)
- Mocksville, NC (24 miles from Lexington, NC)
- 1 day ago
- Mocksville, NC (24 miles from Lexington, NC)
- 1 day ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Pharmacy Customer Service Associate
- Salisbury, NC (14 miles from Lexington, NC)
- 1 day ago
- Salisbury, NC (14 miles from Lexington, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Granite Quarry, NC (16 miles from Lexington, NC)
- 1 day ago
- Granite Quarry, NC (16 miles from Lexington, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(05546) - 2205 Kirkwood Street
- High Point, NC (19 miles from Lexington, NC)
- 1 day ago
- High Point, NC (19 miles from Lexington, NC)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- High Point, NC (19 miles from Lexington, NC)
- 1 day ago
- High Point, NC (19 miles from Lexington, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440960 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
- High Point, NC (19 miles from Lexington, NC)
- 2 days ago
- High Point, NC (19 miles from Lexington, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440959 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Equipment Customer Service Representative
- High Point, NC (19 miles from Lexington, NC)
- 3 days ago
- High Point, NC (19 miles from Lexington, NC)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Commodity Management Professional Mobility Customer Service
- Lexington, NC
- 6 days ago
- Lexington, NC
- 6 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Customer Service Representative
- Thomasville, NC (10 miles from Lexington, NC)
- 7 days ago
- Thomasville, NC (10 miles from Lexington, NC)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Team Member - Lexington, NC (NC0101)
- Lexington, NC
- 9 days ago
- Lexington, NC
- 9 days ago
Job Details Job Location : Lexington, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative
- High Point, NC (19 miles from Lexington, NC)
- 10 days ago
- High Point, NC (19 miles from Lexington, NC)
- 10 days ago
Customer Service Representative Hooker Furnishings Corporation (NASDAQ: HOFT), is currently recruiting for our Customer Service team to work in either our High Point, NC office or Martinsville, VA office...
Customer Service Representative
- Thomasville, NC (10 miles from Lexington, NC)
- 13 days ago
- Thomasville, NC (10 miles from Lexington, NC)
- 13 days ago
is seeking an experienced Full-time Customer Service Representative in Thomasville NC!...
Demographic Data for Lexington, NC
Moving to Lexington, NC? Find some basic demographic data about Lexington, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lexington, NC
Highest Education Level
Customer Service Representatives in Lexington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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