Customer Service Representative Jobs in Leland, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Wilmington, NC (7 miles from Leland, NC)
- 6 hours ago
- Wilmington, NC (7 miles from Leland, NC)
- 6 hours ago
Hourly, Non-Exempt 401K, Dental, Life, Medical, Vision Full-Time We are searching for an experienced Customer Service Representative at our Wilmington, NC facility....
- Holden Beach, NC (18 miles from Leland, NC)
- 1 day ago
- Holden Beach, NC (18 miles from Leland, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Burgaw, NC (22 miles from Leland, NC)
- 3 days ago
- Burgaw, NC (22 miles from Leland, NC)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Specialist
- Wilmington, NC (7 miles from Leland, NC)
- 3 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 3 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Transportation Customer Service - Reg Part Time
- Southport, NC (20 miles from Leland, NC)
- 4 days ago
- Southport, NC (20 miles from Leland, NC)
- 4 days ago
Completes various reports in a timely manner.Reports to Lead Customer Service Representative....
Customer Support Representative
- Wilmington, NC (7 miles from Leland, NC)
- 4 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 4 days ago
At Apiture, our mission is to empower financial institutions to know and serve their clients with the care of a traditional community institution at the scale, speed, and efficiency required in...
- Wilmington, NC (7 miles from Leland, NC)
- 4 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 4 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Customer Service Rep(08989) Bell St & Carolina Beach Rd, Wilmington, NC
- Wilmington, NC (7 miles from Leland, NC)
- 6 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Bolivia, NC (16 miles from Leland, NC)
- 7 days ago
- Bolivia, NC (16 miles from Leland, NC)
- 7 days ago
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
Pharmacy Customer Service Associate
- Wilmington, NC (7 miles from Leland, NC)
- 8 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
, fun, and laughter Career path development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products....
Customer Service Representatives
- Wilmington, NC (7 miles from Leland, NC)
- 10 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 10 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816310 Location: Wilmington, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Wilmington, NC (7 miles from Leland, NC)
- 10 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 10 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Wilmington, NC (7 miles from Leland, NC)
- 18 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 18 days ago
NC Member Service Representative Greater Wilmington, NC Area Corning Credit Union is seeking full-time Member Service Representatives to join our team in the Wilmington, NC market. Corning Credit...
You'll love the buzz of friendly competition.There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs)....
Demographic Data for Leland, NC
Moving to Leland, NC? Find some basic demographic data about Leland, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Leland, NC
Highest Education Level
Customer Service Representatives in Leland, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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