Customer Service Representative Jobs in Lansing, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

PT Customer Service Leader

  • Mountain City, TN (16 miles from Lansing, NC)
  • 6 days ago
  • Mountain City, TN (16 miles from Lansing, NC)
  • 6 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 423595 Address: USA-TN-Mountain City-2291 South Shady St. Store Code: Store 01493 Front End (7224963) Food Lion has been providing an...

Customer Service Associate - Temporary

  • Mountain City, TN (16 miles from Lansing, NC)
  • 8 days ago
  • Mountain City, TN (16 miles from Lansing, NC)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Delivery Driver

  • Boone, NC (21 miles from Lansing, NC)
  • 15 days ago
  • Boone, NC (21 miles from Lansing, NC)
  • 15 days ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Customer Service Delivery Driver

  • Boone, NC (21 miles from Lansing, NC)
  • 19 days ago
  • Boone, NC (21 miles from Lansing, NC)
  • 19 days ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Customer Service Representative

  • Sparta, NC (21 miles from Lansing, NC)
  • 20 days ago
  • Sparta, NC (21 miles from Lansing, NC)
  • 20 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Cashier

  • Meadowview, VA (24 miles from Lansing, NC)
  • 23 days ago
  • Meadowview, VA (24 miles from Lansing, NC)
  • 23 days ago

Req ID: 459639 Address: 13365 Glenbrook Ave Meadowview, VA, 24361 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Rep(04271) - 1589 N Main St

  • Marion, VA (20 miles from Lansing, NC)
  • 45+ days ago
  • Marion, VA (20 miles from Lansing, NC)
  • 45+ days ago

Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...

Customer Service Rep(05549) - 702 A Blowing Rock Rd, Boone, NC 28607

  • Boone, NC (21 miles from Lansing, NC)
  • 45+ days ago
  • Boone, NC (21 miles from Lansing, NC)
  • 45+ days ago

As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....

Lead Customer Service Representative

  • Boone, NC (21 miles from Lansing, NC)
  • 45+ days ago
  • Boone, NC (21 miles from Lansing, NC)
  • 45+ days ago

Store 2720141: 771 Blowing Rock Rd, Boone, North Carolina 28607 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Boone, NC (21 miles from Lansing, NC)
  • 45+ days ago
  • Boone, NC (21 miles from Lansing, NC)
  • 45+ days ago

Store 2720140: 1230 State Farm Rd, Boone, North Carolina 28607 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Office of Arts Engagement Customer Service Team

  • Boone, NC (21 miles from Lansing, NC)
  • 60+ days ago
  • Boone, NC (21 miles from Lansing, NC)
  • 60+ days ago

Office of Arts Engagement Customer Service Team Below you will find the details for the position including any supplementary documentation and questions you should review before ing for the...

Ace Sales Associate

  • Marion, VA (20 miles from Lansing, NC)
  • 90+ days ago
  • Marion, VA (20 miles from Lansing, NC)
  • 90+ days ago

ACE SALES ASSOCIATE MARION, VA JOB SUMMARY: Upholds the Core Values as determined by the management team. Primary responsibility is to Amaze Every Customer Every Time. Sales associates are...

Customer Service Rep(08942) - 789 E. Main St

  • Jefferson, NC (11 miles from Lansing, NC)
  • 90+ days ago
  • Jefferson, NC (11 miles from Lansing, NC)
  • 90+ days ago

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service Rep(04492) - 2937 N NC Hwy 16

  • Millers Creek, NC (22 miles from Lansing, NC)
  • 90+ days ago
  • Millers Creek, NC (22 miles from Lansing, NC)
  • 90+ days ago

phone answering cleaning positive energy Additional Information All your information will be kept confidential according to EEO guidelines.

Demographic Data for Lansing, NC

Moving to Lansing, NC? Find some basic demographic data about Lansing, NC below.


Local
National
3,233
21
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lansing, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lansing, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lansing, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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