Customer Service Representative Jobs in Landis, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mint Hill, NC (24 miles from Landis, NC)
- 9 days ago
- Mint Hill, NC (24 miles from Landis, NC)
- 9 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service - Self Storage Manager
- Concord, NC (12 miles from Landis, NC)
- 1 day ago
- Concord, NC (12 miles from Landis, NC)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Experience Representative
- Mooresville, NC (13 miles from Landis, NC)
- 3 days ago
- Mooresville, NC (13 miles from Landis, NC)
- 3 days ago
Become a member of the PACK! Objectives: Regularly and confidently manage a large volume of inbound and outbound communication, via ZenDesk, with comprehensive knowledge, compassion, and...
Client Service Specialist (Teller)
- Mocksville, NC (24 miles from Landis, NC)
- 3 days ago
- Mocksville, NC (24 miles from Landis, NC)
- 3 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Pharmacy Customer Service Associate
- Salisbury, NC (14 miles from Landis, NC)
- 3 days ago
- Salisbury, NC (14 miles from Landis, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Huntersville, NC (15 miles from Landis, NC)
- 4 days ago
- Huntersville, NC (15 miles from Landis, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Canella Heating & Air Conditioning - Customer Service Representative
- Denver, NC (23 miles from Landis, NC)
- 5 days ago
- Denver, NC (23 miles from Landis, NC)
- 5 days ago
Throughout all these interactions the Customer Service Representative must maintain a high level of professionalism and present the organization in the best light possible....
Customer Service/Lot Attendant
- Concord, NC (12 miles from Landis, NC)
- 5 days ago
- Concord, NC (12 miles from Landis, NC)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Sales Associate / Customer Service
- Cornelius, NC (16 miles from Landis, NC)
- 6 days ago
- Cornelius, NC (16 miles from Landis, NC)
- 6 days ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Customer Service Rep(08911) - 1357 Shearers Rd
- Mooresville, NC (13 miles from Landis, NC)
- 6 days ago
- Mooresville, NC (13 miles from Landis, NC)
- 6 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service & E-Commerce Supervisor - Full Time
- Huntersville, NC (15 miles from Landis, NC)
- 6 days ago
- Huntersville, NC (15 miles from Landis, NC)
- 6 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Retail Loss Prevention Customer Service Associate II
- Huntersville, NC (15 miles from Landis, NC)
- 8 days ago
- Huntersville, NC (15 miles from Landis, NC)
- 8 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
U-Box Warehouse Worker/Customer Service (Fri, Sat, Sun, Mon)
- Cornelius, NC (16 miles from Landis, NC)
- 10 days ago
- Cornelius, NC (16 miles from Landis, NC)
- 10 days ago
Return to Job Search U-Box Warehouse Worker/Customer Service (Fri, Sat, Sun, Mon) U-Haul is looking for friendly, energetic and motivated individuals who enjoy interacting with customers and take...
Customer Service Representative
- Concord, NC (12 miles from Landis, NC)
- 11 days ago
- Concord, NC (12 miles from Landis, NC)
- 11 days ago
Customer Service Representative Job Description We are seeking a dedicated Account/Customer Support Representative to efficiently process orders with precision, adhering to policies and procedures while...
- Kannapolis, NC (4 miles from Landis, NC)
- 16 days ago
- Kannapolis, NC (4 miles from Landis, NC)
- 16 days ago
Hiring Range: $17.74 - $20.40 hourly ;$36,895.63 - $42.429.82 annually Open until filled JOB SUMMARY The Customer Service Advocate performs responsible routine tasks in responding to a variety of...
Demographic Data for Landis, NC
Moving to Landis, NC? Find some basic demographic data about Landis, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Landis, NC
Highest Education Level
Customer Service Representatives in Landis, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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