Customer Service Representative Jobs in Knightdale, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08841) - 375 Athletic Club Blvd
- Clayton, NC (12 miles from Knightdale, NC)
- 5 hours ago
- Clayton, NC (12 miles from Knightdale, NC)
- 5 hours ago
The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service...
Scheduling/Customer Service Representative - Scheduling
- Smithfield, NC (22 miles from Knightdale, NC)
- 9 hours ago
- Smithfield, NC (22 miles from Knightdale, NC)
- 9 hours ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Works...
Customer Service Rep(08947) - 8551 Hwy 56 West
- Louisburg, NC (24 miles from Knightdale, NC)
- 9 hours ago
- Louisburg, NC (24 miles from Knightdale, NC)
- 9 hours ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
Customer Service Rep(04453) - 4412 Falls of Neuse Rd
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
Job Duties Uphold Dominos standards of grooming, uniform, and appearancePromote pizza products, specials, and promotionsReceive cross-training for preparing products and ingredients, closing and...
Customer Service Representative-Chat Repair
- Morrisville, NC (19 miles from Knightdale, NC)
- 1 day ago
- Morrisville, NC (19 miles from Knightdale, NC)
- 1 day ago
Position Type: Full Time Location: Morrisville, North Carolina Date Posted: Date posted 06/16/2025 Areas of interest: Call Center, Customer Operations, Customer Service Requisition Number:...
Customer Service Representative - FT
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
$14.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Cary, NC (17 miles from Knightdale, NC)
- 1 day ago
- Cary, NC (17 miles from Knightdale, NC)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Part Time Customer Service Clerk
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 2 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Team Member (Cook/Customer Service)
- Clayton, NC (12 miles from Knightdale, NC)
- 3 days ago
- Clayton, NC (12 miles from Knightdale, NC)
- 3 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Representative
- Morrisville, NC (19 miles from Knightdale, NC)
- 3 days ago
- Morrisville, NC (19 miles from Knightdale, NC)
- 3 days ago
100791300 Dominion Dr, Morrisville, North Carolina 27560 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an...
Customer Account Representative
- Louisburg, NC (24 miles from Knightdale, NC)
- 3 days ago
- Louisburg, NC (24 miles from Knightdale, NC)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Full Time Assistant Customer Service Manager DLT
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
Customer Service Job Poster : Jobs Skills:customerservice | Location: Raleigh, North Carolina, United States Of America Views:4 The ideal candidate will have strong customer service skills,...
Customer Service Representative
- Wake Forest, NC (13 miles from Knightdale, NC)
- 4 days ago
- Wake Forest, NC (13 miles from Knightdale, NC)
- 4 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wake Forest, North Carolina, United States Of America Views:2 Our client is looking for enthusiastic, motivated,...
Demographic Data for Knightdale, NC
Moving to Knightdale, NC? Find some basic demographic data about Knightdale, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Knightdale, NC
Highest Education Level
Customer Service Representatives in Knightdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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