Customer Service Representative Jobs in Kings Mountain, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Belmont, NC (18 miles from Kings Mountain, NC)
- 3 hours ago
- Belmont, NC (18 miles from Kings Mountain, NC)
- 3 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 236775 Address: USA-NC-Belmont-1438 Perfection Road Store Code: Store 00797 Front End (7215158) Food Lion has been providing an easy,...
Pharmacy Customer Service Associate
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 13 hours ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08878) - 956 South Point Rd
- Belmont, NC (18 miles from Kings Mountain, NC)
- 16 hours ago
- Belmont, NC (18 miles from Kings Mountain, NC)
- 16 hours ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 2 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 2 days ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
- York, SC (20 miles from Kings Mountain, NC)
- 2 days ago
- York, SC (20 miles from Kings Mountain, NC)
- 2 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service/Inbound Sales Representative (On-Site)
- High Shoals, NC (13 miles from Kings Mountain, NC)
- 4 days ago
- High Shoals, NC (13 miles from Kings Mountain, NC)
- 4 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
Store Customer Service Specialist (Zone)
- Belmont, NC (18 miles from Kings Mountain, NC)
- 8 days ago
- Belmont, NC (18 miles from Kings Mountain, NC)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Medical Equipment Customer Service Representative
- Lincolnton, NC (16 miles from Kings Mountain, NC)
- 14 days ago
- Lincolnton, NC (16 miles from Kings Mountain, NC)
- 14 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mount Holly, NC (20 miles from Kings Mountain, NC)
- 14 days ago
- Mount Holly, NC (20 miles from Kings Mountain, NC)
- 14 days ago
Customer Service Representative Elevate Textiles United States, North Carolina, Mount Holly 24 American Street (Show on map) Jun 16, 2025 Description This position requires the ability to (this is not...
Customer Service - Donor Support Technician
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 21 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 21 days ago
Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during...
Medical Screener - Reception Technician (Customer Service)
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 21 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 21 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Customer Service Representative
- Dallas, NC (12 miles from Kings Mountain, NC)
- 21 days ago
- Dallas, NC (12 miles from Kings Mountain, NC)
- 21 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 21 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 21 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Blacksburg, SC (12 miles from Kings Mountain, NC)
- 23 days ago
- Blacksburg, SC (12 miles from Kings Mountain, NC)
- 23 days ago
Req ID: 458842 Address: 116 Priester Road Blacksburg, SC, 29702 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 23 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 23 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 370994 Address: USA-NC-Gastonia-3680 South New Hope Rd Store Code: Store 02669 Front End (7236299) Food Lion has been providing an...
Demographic Data for Kings Mountain, NC
Moving to Kings Mountain, NC? Find some basic demographic data about Kings Mountain, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kings Mountain, NC
Highest Education Level
Customer Service Representatives in Kings Mountain, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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