Customer Service Representative Jobs in Kings Mountain, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Dexian
- York, SC (20 miles from Kings Mountain, NC)
- 1 hour ago
- York, SC (20 miles from Kings Mountain, NC)
- 1 hour ago
Customer Service Representatives may be found in service-related call center or non-call center environments....
In Person- The Reserves Network Inc
- Cherryville, NC (9 miles from Kings Mountain, NC)
- 2 hours ago
- Cherryville, NC (9 miles from Kings Mountain, NC)
- 2 hours ago
service representative to support daily operations....
In PersonCustomer Service Rep (03882) 34920 Emerald Coast Pkwy
- Domino's Pizza
- Shelby, NC (18 miles from Kings Mountain, NC)
- 6 hours ago
- Shelby, NC (18 miles from Kings Mountain, NC)
- 6 hours ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
In PersonFull Time Assistant Customer Service Manager DLT
- Harris Teeter
- Belmont, NC (18 miles from Kings Mountain, NC)
- 1 day ago
- Belmont, NC (18 miles from Kings Mountain, NC)
- 1 day ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full TimeCustomer Support Specialist - Alarm Systems
- Securitas Technology
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 5 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 5 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
In Person- Icahn Automotive
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 6 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 6 days ago
Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the...
In PersonCustomer Care Specialist II (Service Provider Network)
- Cox Enterprises
- Cherryville, NC (9 miles from Kings Mountain, NC)
- 7 days ago
- Cherryville, NC (9 miles from Kings Mountain, NC)
- 7 days ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option Can work remotely anywhere in...
RemoteCustomer Service Rep(05613) - 119 Alden Oaks St Clover
- Domino's Pizza
- Clover, SC (15 miles from Kings Mountain, NC)
- 8 days ago
- Clover, SC (15 miles from Kings Mountain, NC)
- 8 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Belmont, NC (18 miles from Kings Mountain, NC)
- 12 days ago
- Belmont, NC (18 miles from Kings Mountain, NC)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Horne Heating & Air Conditioning
- Belmont, NC (18 miles from Kings Mountain, NC)
- 14 days ago
- Belmont, NC (18 miles from Kings Mountain, NC)
- 14 days ago
Customer Service Representative (Part-Time and Full-Time Options Available) PLEASE, NO CALLS....
In Person Part Time- Food Lion
- Shelby, NC (18 miles from Kings Mountain, NC)
- 16 days ago
- Shelby, NC (18 miles from Kings Mountain, NC)
- 16 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 480205 Address: USA-NC-Shelby-1523 Lafayette Street Store Code: Store 00707 Front End (7214238) Food Lion has been providing an easy,...
In Person Part TimeAs a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
In PersonCustomer Service Representative
- IntelliPro Group
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 22 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 22 days ago
Title: Customer Service Representative Location: Gastonia, NC 28056 Duration:12 Months #8692 Pay Rate: $20/hr- In-Person Interview Knowledge, Skills & Abilities Required: Proven verbal and written communication...
In Person- Pyramid Consulting, Inc.
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 22 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 22 days ago
Immediate need for a talented Customer Care Representative. This is a 06+ months contract opportunity with long-term potential and is located in Gastonia, North Carolina USA (Onsite). Please...
RemoteDispatcher/Customer Experience Coordinator
- GSM Services
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 24 days ago
- Gastonia, NC (7 miles from Kings Mountain, NC)
- 24 days ago
Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we...
In PersonDemographic Data for Kings Mountain, NC
Moving to Kings Mountain, NC? Find some basic demographic data about Kings Mountain, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kings Mountain, NC
Highest Education Level
Customer Service Representatives in Kings Mountain, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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