Customer Service Representative Jobs in Indian Trail, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mint Hill, NC (5 miles from Indian Trail, NC)
- 7 days ago
- Mint Hill, NC (5 miles from Indian Trail, NC)
- 7 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Retail Loss Prevention Customer Service Associate
- Indian Land, SC (16 miles from Indian Trail, NC)
- 3 hours ago
- Indian Land, SC (16 miles from Indian Trail, NC)
- 3 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Field Service Technician - Customer Service
- Charlotte, NC (15 miles from Indian Trail, NC)
- 6 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 6 hours ago
Step into the role of a Field Service Technician and become the driving force behind optimizing industrial automation and packaging equipment. You'll not only take charge of servicing,...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Charlotte, NC (15 miles from Indian Trail, NC)
- 6 hours ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 6 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Customer Service - Self Storage Manager
- Concord, NC (19 miles from Indian Trail, NC)
- 11 hours ago
- Concord, NC (19 miles from Indian Trail, NC)
- 11 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative - Work From Home
- Lancaster, SC (24 miles from Indian Trail, NC)
- 11 hours ago
- Lancaster, SC (24 miles from Indian Trail, NC)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Join our team as a customer service representative, where you will be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience....
Customer Experience Specialist
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Customer Experience Specialist Avis Budget Group Charlotte, North Carolina, United States 2 days ago Quick Job type Full-time Part-time Quick Job description Immediately hiring! Are you someone...
Customer Service Representative - Credit Services
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
About this role: Wells Fargo is seeking a Customer Service Representative in Credit Services. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers....
Client Services Associate Project Manager
- Matthews, NC (5 miles from Indian Trail, NC)
- 1 day ago
- Matthews, NC (5 miles from Indian Trail, NC)
- 1 day ago
Client Services Associate Project Manager Our client is seeking a detail-oriented and client-focused Client Services Associate Project Manager to support and manage project delivery efforts across...
Remote WorkCustomer Service Representative
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Summary of Position: The receptionist is often the first point of contact with a new client or referring veterinarian. There is only one chance to make a positive first impression and it takes...
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Title: Customer Service Representative Location: Charlotte, NC Pay Rate: $18-22/HR Company Summary: Our client is a proven leader in the Low Voltage/Security industry, offering a professional level...
Retail Customer Service Cashier
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Req ID: 458843 Address: 2603 Sam Wilson Rd Charlotte, NC, 28214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Medicare Customer Service Reps
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
- Charlotte, NC (15 miles from Indian Trail, NC)
- 1 day ago
Medicare Customer Service Reps This is a Remote, seasonal position with potential to continue past the season. Shifts- 6:00 am – 2:00 am Mon – Sun. 40 hour work week $21.00 hourly non bilingual...
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Demographic Data for Indian Trail, NC
Moving to Indian Trail, NC? Find some basic demographic data about Indian Trail, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Indian Trail, NC
Highest Education Level
Customer Service Representatives in Indian Trail, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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