Customer Service Representative Jobs in Holly Ridge, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 34 Jobs

Team Member (Cook/Customer Service)

  • Hampstead, NC (8 miles from Holly Ridge, NC)
  • 1 day ago
  • Hampstead, NC (8 miles from Holly Ridge, NC)
  • 1 day ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Service Team Member - Surf City (NC0113)

  • Hampstead, NC (8 miles from Holly Ridge, NC)
  • 6 days ago
  • Hampstead, NC (8 miles from Holly Ridge, NC)
  • 6 days ago

Job Details Job Location : Hamstead, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service / Cashier

  • Camp Lejeune, NC (16 miles from Holly Ridge, NC)
  • 8 days ago
  • Camp Lejeune, NC (16 miles from Holly Ridge, NC)
  • 8 days ago

As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....

FT Customer Service Leader

  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 10 days ago
  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 10 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439144 Address: USA-NC-Jacksonville-175 Freedom Way Store Code: Store 00349 Front End (7208974) Food Lion has been providing an easy,...

Customer Service Rep (8929) - 3311 Richlands Hwy

  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 13 days ago
  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 13 days ago

Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...

Remote Customer Service Representative

  • Camp Lejeune, NC (16 miles from Holly Ridge, NC)
  • 15 days ago
  • Camp Lejeune, NC (16 miles from Holly Ridge, NC)
  • 15 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Lead Customer Service Representative, Full or Part Time

  • Holly Ridge, NC
  • 18 days ago
  • Holly Ridge, NC
  • 18 days ago

Store 2704488: 100 US-17, Holly Ridge, North Carolina 28445 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 19 days ago
  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 19 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Midway Park, NC (21 miles from Holly Ridge, NC)
  • 19 days ago
  • Midway Park, NC (21 miles from Holly Ridge, NC)
  • 19 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 23 days ago
  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 23 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Service Representative (Loan Consultant I)

  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 23 days ago
  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 23 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative (Loan Consultant I)

  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 25 days ago
  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 25 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Pharmacy Customer Service Associate

  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 30+ days ago
  • Jacksonville, NC (16 miles from Holly Ridge, NC)
  • 30+ days ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

PT Customer Service Leader

  • Burgaw, NC (23 miles from Holly Ridge, NC)
  • 30+ days ago
  • Burgaw, NC (23 miles from Holly Ridge, NC)
  • 30+ days ago

Category/Area of Expertise: Retail Operations Job Requisition: 427525 Address: USA-NC-Burgaw-602 Us 117 N Store Code: Store 00351 Front End (7209002) Food Lion has been providing an easy, fresh...

Customer Service Rep(07430) Burgaw, NC

  • Burgaw, NC (23 miles from Holly Ridge, NC)
  • 45+ days ago
  • Burgaw, NC (23 miles from Holly Ridge, NC)
  • 45+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Holly Ridge, NC

Moving to Holly Ridge, NC? Find some basic demographic data about Holly Ridge, NC below.


Local
National
10,243
309
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Holly Ridge, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Holly Ridge, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Holly Ridge, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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