Customer Service Representative Jobs in Hillsborough, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Durham, NC (10 miles from Hillsborough, NC)
- 20 hours ago
- Durham, NC (10 miles from Hillsborough, NC)
- 20 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Durham, NC (10 miles from Hillsborough, NC)
- 5 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 5 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Account Representative
- Roxboro, NC (24 miles from Hillsborough, NC)
- 5 hours ago
- Roxboro, NC (24 miles from Hillsborough, NC)
- 5 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate - Restaurant Image
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 11 hours ago
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 11 hours ago
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 1 day ago
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Part Time Customer Service Clerk
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 1 day ago
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Blood Collection Staff - Customer Service
- Durham, NC (10 miles from Hillsborough, NC)
- 1 day ago
- Durham, NC (10 miles from Hillsborough, NC)
- 1 day ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
- Graham, NC (16 miles from Hillsborough, NC)
- 1 day ago
- Graham, NC (16 miles from Hillsborough, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & Sales Associate
- Durham, NC (10 miles from Hillsborough, NC)
- 1 day ago
- Durham, NC (10 miles from Hillsborough, NC)
- 1 day ago
You will be the face of AICPA & CIMA by focusing on the needs of members, students, candidates, and prospects. Handle inquiries through inbound/outbound phone calls, email, chat, and social media...
Pharmacy Customer Service Associate
- Durham, NC (10 miles from Hillsborough, NC)
- 2 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative, Full or Part Time
- Pittsboro, NC (20 miles from Hillsborough, NC)
- 2 days ago
- Pittsboro, NC (20 miles from Hillsborough, NC)
- 2 days ago
Store 2723298: 196 Sanford Rd, Pittsboro, North Carolina 27312 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative-Chat Repair
- Morrisville, NC (19 miles from Hillsborough, NC)
- 3 days ago
- Morrisville, NC (19 miles from Hillsborough, NC)
- 3 days ago
Position Type: Full Time Location: Morrisville, North Carolina Date Posted: Date posted 06/16/2025 Areas of interest: Call Center, Customer Operations, Customer Service Requisition Number:...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Account Representative
- Mebane, NC (12 miles from Hillsborough, NC)
- 5 days ago
- Mebane, NC (12 miles from Hillsborough, NC)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Morrisville, NC (19 miles from Hillsborough, NC)
- 6 days ago
- Morrisville, NC (19 miles from Hillsborough, NC)
- 6 days ago
100791300 Dominion Dr, Morrisville, North Carolina 27560 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an...
Demographic Data for Hillsborough, NC
Moving to Hillsborough, NC? Find some basic demographic data about Hillsborough, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hillsborough, NC
Highest Education Level
Customer Service Representatives in Hillsborough, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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