Customer Service Representative Jobs in High Point, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Medical Equipment Customer Service Representative
- High Point, NC
- 3 hours ago
- High Point, NC
- 3 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (14 miles from High Point, NC)
- 5 hours ago
- Greensboro, NC (14 miles from High Point, NC)
- 5 hours ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05597) - 5136 Randleman Rd
- Greensboro, NC (14 miles from High Point, NC)
- 8 hours ago
- Greensboro, NC (14 miles from High Point, NC)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Service Rep(08912) - 3806 N Church St
- Greensboro, NC (14 miles from High Point, NC)
- 1 day ago
- Greensboro, NC (14 miles from High Point, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Customer Service Rep(04454) - 4890 Country Club Rd
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Customer Service Representative - Fashion
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
SUMMARY: Create best in class, meaningful experiences for potential and existing customers over the phone, via email & LiveChat, and through other messaging tools. Independently and effectively...
Customer Service Associate Job
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3910...
Bilingual Member Service Representative II (Greensboro)
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Greensboro NC - Store Sales Specialist - Customer Service & Cashier
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...
Commodity Management Professional Mobility Customer Service
- Lexington, NC (19 miles from High Point, NC)
- 3 days ago
- Lexington, NC (19 miles from High Point, NC)
- 3 days ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC (14 miles from High Point, NC)
- 3 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 3 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Representative
- Thomasville, NC (8 miles from High Point, NC)
- 4 days ago
- Thomasville, NC (8 miles from High Point, NC)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Summerfield, NC (19 miles from High Point, NC)
- 4 days ago
- Summerfield, NC (19 miles from High Point, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Summerfield, NC (19 miles from High Point, NC)
- 5 days ago
- Summerfield, NC (19 miles from High Point, NC)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439765 Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy,...
- Asheboro, NC (19 miles from High Point, NC)
- 5 days ago
- Asheboro, NC (19 miles from High Point, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for High Point, NC
Moving to High Point, NC? Find some basic demographic data about High Point, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in High Point, NC
Highest Education Level
Customer Service Representatives in High Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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