Customer Service Representative Jobs in Hickory, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Lenoir, NC (14 miles from Hickory, NC)
- 2 hours ago
- Lenoir, NC (14 miles from Hickory, NC)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1975...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Representative
- Newton, NC (10 miles from Hickory, NC)
- 2 days ago
- Newton, NC (10 miles from Hickory, NC)
- 2 days ago
Nesco Resource is looking for a reliable and personable Customer Service Representative for 1st shift in Newton, NC! Monday-Friday: 8:00am-4:30pm, with occasional 6am start times and weekends....
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Lincolnton, NC (21 miles from Hickory, NC)
- 7 days ago
- Lincolnton, NC (21 miles from Hickory, NC)
- 7 days ago
Customer Service Specialist. Nesco Resource has an immediate need for a Customer Service Specialist in the Lincolnton NC area. Responsible for overseeing the customer service department and...
- Conover, NC (7 miles from Hickory, NC)
- 9 days ago
- Conover, NC (7 miles from Hickory, NC)
- 9 days ago
JOB TITLE Customer Service Expeditor SALARY Non-Exempt – Full Time - Hourly JOB LOCATION Arhaus Upholstery – Conover, NC WEEKLY HOURS Monday – Friday 6a – 3:30p Overtime as needed DEPARTMENT...
- Lincolnton, NC (21 miles from Hickory, NC)
- 10 days ago
- Lincolnton, NC (21 miles from Hickory, NC)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Newton, NC (10 miles from Hickory, NC)
- 12 days ago
- Newton, NC (10 miles from Hickory, NC)
- 12 days ago
Req ID: 459633 Address: 1760 Southfork Dr Newton, NC, 28658 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Part time Customer Service and Warehouse- Conover Service (Req 12119)
- Conover, NC (7 miles from Hickory, NC)
- 15 days ago
- Conover, NC (7 miles from Hickory, NC)
- 15 days ago
Demonstrates the ability to learn and develop skills to effectively perform a specialized role or to cross-train in multiple areas. Relies on ability to work well in a team environment, prioritize...
- Lenoir, NC (14 miles from Hickory, NC)
- 16 days ago
- Lenoir, NC (14 miles from Hickory, NC)
- 16 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Full Time - Customer Service Associate - Tool Rental - Closing
- Lincolnton, NC (21 miles from Hickory, NC)
- 25 days ago
- Lincolnton, NC (21 miles from Hickory, NC)
- 25 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell,...
Medical Equipment Customer Service Representative
- Lincolnton, NC (21 miles from Hickory, NC)
- 28 days ago
- Lincolnton, NC (21 miles from Hickory, NC)
- 28 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Hickory, NC
Moving to Hickory, NC? Find some basic demographic data about Hickory, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hickory, NC
Highest Education Level
Customer Service Representatives in Hickory, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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