Customer Service Representative Jobs in Henderson, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 24 Jobs

PT Customer Service Leader

  • Norlina, NC (16 miles from Henderson, NC)
  • 1 day ago
  • Norlina, NC (16 miles from Henderson, NC)
  • 1 day ago

Category/Area of Expertise: Retail Operations Job Requisition: 441242 Address: USA-NC-Norlina-1202 Us 158 Bus West Store Code: Store 01390 Front End (7222915) Food Lion has been providing an easy,...

Customer Service Rep(08947) - 8551 Hwy 56 West

  • Louisburg, NC (19 miles from Henderson, NC)
  • 3 days ago
  • Louisburg, NC (19 miles from Henderson, NC)
  • 3 days ago

Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...

Customer Service Rep(04451) - 306 Granville Corners

  • Oxford, NC (13 miles from Henderson, NC)
  • 3 days ago
  • Oxford, NC (13 miles from Henderson, NC)
  • 3 days ago

Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...

Customer Account Representative

  • Louisburg, NC (19 miles from Henderson, NC)
  • 7 days ago
  • Louisburg, NC (19 miles from Henderson, NC)
  • 7 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Representative

  • Wake Forest, NC (24 miles from Henderson, NC)
  • 7 days ago
  • Wake Forest, NC (24 miles from Henderson, NC)
  • 7 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wake Forest, North Carolina, United States Of America Views:2 Our client is looking for enthusiastic, motivated,...

Team Member (Cook/Customer Service)

  • Oxford, NC (13 miles from Henderson, NC)
  • 9 days ago
  • Oxford, NC (13 miles from Henderson, NC)
  • 9 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Cashier - Customer Service

  • Louisburg, NC (19 miles from Henderson, NC)
  • 15 days ago
  • Louisburg, NC (19 miles from Henderson, NC)
  • 15 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Customer Service Advisor

  • Youngsville, NC (22 miles from Henderson, NC)
  • 16 days ago
  • Youngsville, NC (22 miles from Henderson, NC)
  • 16 days ago

Family-owned automotive repair shop in Youngsville, NC requires positive, hardworking customer service advisor with strong initiative and organizational skills to be a part of the team that makes...

Customer Service Representative - Patient Registration

  • Henderson, NC
  • 17 days ago
  • Henderson, NC
  • 17 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pharmacy Customer Service Associate

  • Louisburg, NC (19 miles from Henderson, NC)
  • 21 days ago
  • Louisburg, NC (19 miles from Henderson, NC)
  • 21 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

FT Customer Service Leader

  • Franklinton, NC (14 miles from Henderson, NC)
  • 24 days ago
  • Franklinton, NC (14 miles from Henderson, NC)
  • 24 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 437214 Address: USA-NC-Franklinton-33801 Ushwy 1 At Janice Ave Store Code: Store 01421 Front End (7223590) Food Lion has been...

PT Customer Service Representative

  • Wake Forest, NC (24 miles from Henderson, NC)
  • 24 days ago
  • Wake Forest, NC (24 miles from Henderson, NC)
  • 24 days ago

The Town of Wake Forest is seeking a part-time Customer Service Representative. Join us as the newest member of our Customer Service Team!...

Customer Account Representative

  • Henderson, NC
  • 26 days ago
  • Henderson, NC
  • 26 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service/Keyholder

  • Wake Forest, NC (24 miles from Henderson, NC)
  • 27 days ago
  • Wake Forest, NC (24 miles from Henderson, NC)
  • 27 days ago

Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...

Medical Equipment Customer Service Representative

  • Henderson, NC
  • 28 days ago
  • Henderson, NC
  • 28 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Henderson, NC

Moving to Henderson, NC? Find some basic demographic data about Henderson, NC below.


Local
National
39,633
801
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Henderson, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Henderson, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Henderson, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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