Customer Service Representative Jobs in Harrisburg, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Huntersville, NC (13 miles from Harrisburg, NC)
- 1 hour ago
- Huntersville, NC (13 miles from Harrisburg, NC)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pineville, NC (20 miles from Harrisburg, NC)
- 1 hour ago
- Pineville, NC (20 miles from Harrisburg, NC)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Assistant (Full Time)
- Charlotte, NC (17 miles from Harrisburg, NC)
- 6 hours ago
- Charlotte, NC (17 miles from Harrisburg, NC)
- 6 hours ago
Job Summary Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers....
- Charlotte, NC (12 miles from Harrisburg, NC)
- 10 hours ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 10 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service/ Lot Attendant
- Pineville, NC (20 miles from Harrisburg, NC)
- 11 hours ago
- Pineville, NC (20 miles from Harrisburg, NC)
- 11 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Kannapolis, NC (13 miles from Harrisburg, NC)
- 12 hours ago
- Kannapolis, NC (13 miles from Harrisburg, NC)
- 12 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Pharmacy Customer Service Associate
- Matthews, NC (15 miles from Harrisburg, NC)
- 1 day ago
- Matthews, NC (15 miles from Harrisburg, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Sales Associate / Customer Service
- Cornelius, NC (17 miles from Harrisburg, NC)
- 1 day ago
- Cornelius, NC (17 miles from Harrisburg, NC)
- 1 day ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Customer Service Representative
- Charlotte, NC (12 miles from Harrisburg, NC)
- 1 day ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 1 day ago
Do you have previous call center experience and love helping people make important choices about their benefits? If so, we want YOU on our team this Open Enrollment season!...
Remote WorkMedical Equipment Customer Service Representative
- Charlotte, NC (12 miles from Harrisburg, NC)
- 1 day ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Indian Land, SC (24 miles from Harrisburg, NC)
- 1 day ago
- Indian Land, SC (24 miles from Harrisburg, NC)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Customer Service Rep(08911) - 1357 Shearers Rd
- Mooresville, NC (20 miles from Harrisburg, NC)
- 1 day ago
- Mooresville, NC (20 miles from Harrisburg, NC)
- 1 day ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Utilities Customer Service Assistant Sr. - Field Operations
- Charlotte, NC (12 miles from Harrisburg, NC)
- 1 day ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 1 day ago
Date Opened: Monday, June 30, 2025 12:00 AMClose Date: Monday, July 14, 2025 12:00 AMDepartment: Charlotte Water DepartmentSalary: $23.00 - $23.93 Commensurate with Experience SUMMARY Charlottes...
Customer Service & E-Commerce Supervisor - Full Time
- Huntersville, NC (13 miles from Harrisburg, NC)
- 2 days ago
- Huntersville, NC (13 miles from Harrisburg, NC)
- 2 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Showroom Sales / Customer Service
- Indian Land, SC (24 miles from Harrisburg, NC)
- 2 days ago
- Indian Land, SC (24 miles from Harrisburg, NC)
- 2 days ago
As a Retail Design Associate at our Yardbird outdoor furniture showroom, you'll provide excellent customer service and meet sales quotas for our business. You'll identify customer needs, answer...
Demographic Data for Harrisburg, NC
Moving to Harrisburg, NC? Find some basic demographic data about Harrisburg, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Harrisburg, NC
Highest Education Level
Customer Service Representatives in Harrisburg, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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