Customer Service Representative Jobs in Grover, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Gastonia, NC (13 miles from Grover, NC)
- 5 hours ago
- Gastonia, NC (13 miles from Grover, NC)
- 5 hours ago
Customer Service Representative Job Description The customer service representative is responsible for processing orders received by mail, telephone, fax or e-mail....
- York, SC (21 miles from Grover, NC)
- 11 hours ago
- York, SC (21 miles from Grover, NC)
- 11 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Forest City, NC (23 miles from Grover, NC)
- 1 day ago
- Forest City, NC (23 miles from Grover, NC)
- 1 day ago
Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...
Customer Service/Inbound Sales Representative (On-Site)
- High Shoals, NC (20 miles from Grover, NC)
- 2 days ago
- High Shoals, NC (20 miles from Grover, NC)
- 2 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
Bilingual Customer Service Specialist (Spanish) (Zone)
- Gastonia, NC (13 miles from Grover, NC)
- 6 days ago
- Gastonia, NC (13 miles from Grover, NC)
- 6 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist (Zone)
- Belmont, NC (24 miles from Grover, NC)
- 6 days ago
- Belmont, NC (24 miles from Grover, NC)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Lincolnton, NC (22 miles from Grover, NC)
- 6 days ago
- Lincolnton, NC (22 miles from Grover, NC)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Equipment Customer Service Representative
- Lincolnton, NC (22 miles from Grover, NC)
- 12 days ago
- Lincolnton, NC (22 miles from Grover, NC)
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service - Donor Support Technician
- Gastonia, NC (13 miles from Grover, NC)
- 19 days ago
- Gastonia, NC (13 miles from Grover, NC)
- 19 days ago
Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during...
Medical Screener - Reception Technician (Customer Service)
- Gastonia, NC (13 miles from Grover, NC)
- 19 days ago
- Gastonia, NC (13 miles from Grover, NC)
- 19 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Customer Service Representative
- Dallas, NC (19 miles from Grover, NC)
- 19 days ago
- Dallas, NC (19 miles from Grover, NC)
- 19 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Gastonia, NC (13 miles from Grover, NC)
- 19 days ago
- Gastonia, NC (13 miles from Grover, NC)
- 19 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Forest City, NC (23 miles from Grover, NC)
- 21 days ago
- Forest City, NC (23 miles from Grover, NC)
- 21 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 266141 Address: USA-NC-Forest City-668 S. Broadway Store Code: Store 02652 Front End (7235995) Food Lion has been providing an easy,...
Retail Customer Service Cashier
- Blacksburg, SC (7 miles from Grover, NC)
- 21 days ago
- Blacksburg, SC (7 miles from Grover, NC)
- 21 days ago
Req ID: 458842 Address: 116 Priester Road Blacksburg, SC, 29702 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Gastonia, NC (13 miles from Grover, NC)
- 21 days ago
- Gastonia, NC (13 miles from Grover, NC)
- 21 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 370994 Address: USA-NC-Gastonia-3680 South New Hope Rd Store Code: Store 02669 Front End (7236299) Food Lion has been providing an...
Demographic Data for Grover, NC
Moving to Grover, NC? Find some basic demographic data about Grover, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grover, NC
Highest Education Level
Customer Service Representatives in Grover, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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