Customer Service Representative Jobs in Greenville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Greenville, NC
- 21 hours ago
- Greenville, NC
- 21 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote Work- Williamston, NC (22 miles from Greenville, NC)
- 1 day ago
- Williamston, NC (22 miles from Greenville, NC)
- 1 day ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Customer Service and Sales Coordinator
- Stokes, NC (8 miles from Greenville, NC)
- 2 days ago
- Stokes, NC (8 miles from Greenville, NC)
- 2 days ago
Clic k here to learn about employee perks and benefits Click here to see the Total Compensation Calculator Application Process Please watch our video here that walks you through each step of the...
The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative...
Customer Service Representative (Loan Consultant II)
- Greenville, NC
- 3 days ago
- Greenville, NC
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Sales Associate - Customer Service Representative
- Greenville, NC
- 5 days ago
- Greenville, NC
- 5 days ago
Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer...
Customer Service Sales Representative
- Winterville, NC (6 miles from Greenville, NC)
- 5 days ago
- Winterville, NC (6 miles from Greenville, NC)
- 5 days ago
6092 - Greenville NC - 601 Whitley Drive, Winterville, North Carolina, 28590 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Customer Service & Retail Front Desk Associate - Shop#20 - 1706 Laurens Rd
- Greenville, NC
- 6 days ago
- Greenville, NC
- 6 days ago
Prior phone or call center experience is a plus! or more in markets with a higher cost of living #LI-DNI #DBHVOL...
- Winterville, NC (6 miles from Greenville, NC)
- 8 days ago
- Winterville, NC (6 miles from Greenville, NC)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Washington, NC (20 miles from Greenville, NC)
- 8 days ago
- Washington, NC (20 miles from Greenville, NC)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Specialist II, Inbound Customer Service
- Greenville, NC
- 8 days ago
- Greenville, NC
- 8 days ago
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of...
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of...
Client Service Representative - Employee Benefits
- Greenville, NC
- 9 days ago
- Greenville, NC
- 9 days ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Service Specialist for our Greenville, NC, location to support our fast-growing MSS...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Greenville, NC
Moving to Greenville, NC? Find some basic demographic data about Greenville, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greenville, NC
Highest Education Level
Customer Service Representatives in Greenville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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