Customer Service Representative Jobs in Greenville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Specialist I, Inbound Customer Service
- Resurgent Capital Services
- Greenville, NC
- 2 days ago
- Greenville, NC
- 2 days ago
By utilizing strong communication and organizational skills the Inbound Customer Service Representative will investigate and/or negotiate resolution with/for Resurgent's customers....
In PersonCustomer Account Representative
- Rent A Center
- Williamston, NC (22 miles from Greenville, NC)
- 2 days ago
- Williamston, NC (22 miles from Greenville, NC)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonAs a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
In Person- Food Lion
- Winterville, NC (6 miles from Greenville, NC)
- 10 days ago
- Winterville, NC (6 miles from Greenville, NC)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 461370 Address: USA-NC-Winterville-4822 Old Tar Road Store Code: Store 00779 Front End (7215125) Food Lion has been providing an...
In Person Part TimeBranch Customer Service Rep - Woodruff/Tanner Rd
- AAA Southern New England
- Greenville, NC
- 11 days ago
- Greenville, NC
- 11 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
In PersonSoar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCareer paths start between $14.50 and $16/hr with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and...
RemoteU-Box Customer Care Representative (CDL)
- U-Haul Co. of North Carolina
- Greenville, NC
- 23 days ago
- Greenville, NC
- 23 days ago
Location: 4122 Dr Martin Luther King Jr Blvd, New Bern, North Carolina 28562 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul...
In PersonCustomer Service Rep(05530) - 1201 S Charles Blvd
- Domino's Pizza
- Greenville, NC
- 24 days ago
- Greenville, NC
- 24 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
In Person- Food Lion
- Chocowinity, NC (20 miles from Greenville, NC)
- 25 days ago
- Chocowinity, NC (20 miles from Greenville, NC)
- 25 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 499512 Address: USA-NC-Chocowinity-160 Chocowinity Town Ctr Store Code: Store 01462 Front End (7224369) Food Lion has been providing...
In PersonService Representatives...
HybridService Representative....
In PersonMulti-Location Customer Service Specialist
- Sherwin-Williams
- Williamston, NC (22 miles from Greenville, NC)
- 29 days ago
- Williamston, NC (22 miles from Greenville, NC)
- 29 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Lincare
- Williamston, NC (22 miles from Greenville, NC)
- 30+ days ago
- Williamston, NC (22 miles from Greenville, NC)
- 30+ days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In Person- KFC
- Washington, NC (20 miles from Greenville, NC)
- 30+ days ago
- Washington, NC (20 miles from Greenville, NC)
- 30+ days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonDemographic Data for Greenville, NC
Moving to Greenville, NC? Find some basic demographic data about Greenville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greenville, NC
Highest Education Level
Customer Service Representatives in Greenville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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