Customer Service Representative Jobs in Grassy Creek, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Mountain City, TN (24 miles from Grassy Creek, NC)
- 3 days ago
- Mountain City, TN (24 miles from Grassy Creek, NC)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mountain City, TN (24 miles from Grassy Creek, NC)
- 11 days ago
- Mountain City, TN (24 miles from Grassy Creek, NC)
- 11 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 423595 Address: USA-TN-Mountain City-2291 South Shady St. Store Code: Store 01493 Front End (7224963) Food Lion has been providing an...
Customer Service Rep(04271) - 1589 N Main St
- Marion, VA (20 miles from Grassy Creek, NC)
- 45+ days ago
- Marion, VA (20 miles from Grassy Creek, NC)
- 45+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Lead Customer Service Representative, Full or Part Time
- Atkins, VA (23 miles from Grassy Creek, NC)
- 45+ days ago
- Atkins, VA (23 miles from Grassy Creek, NC)
- 45+ days ago
Store 2723373: 5522 Lee Hwy, Atkins, Virginia 24311 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Marion, VA (20 miles from Grassy Creek, NC)
- 90+ days ago
- Marion, VA (20 miles from Grassy Creek, NC)
- 90+ days ago
ACE SALES ASSOCIATE MARION, VA JOB SUMMARY: Upholds the Core Values as determined by the management team. Primary responsibility is to Amaze Every Customer Every Time. Sales associates are...
Customer Service Rep(08942) - 789 E. Main St
- Jefferson, NC (9 miles from Grassy Creek, NC)
- 90+ days ago
- Jefferson, NC (9 miles from Grassy Creek, NC)
- 90+ days ago
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04492) - 2937 N NC Hwy 16
- Millers Creek, NC (20 miles from Grassy Creek, NC)
- 90+ days ago
- Millers Creek, NC (20 miles from Grassy Creek, NC)
- 90+ days ago
phone answering cleaning positive energy Additional Information All your information will be kept confidential according to EEO guidelines.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grassy Creek, NC
Highest Education Level
Customer Service Representatives in Grassy Creek, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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