Customer Service Representative Jobs in Goldsboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Scheduling/Customer Service Representative - Johnston Health Scheduling
- Smithfield, NC (15 miles from Goldsboro, NC)
- 19 hours ago
- Smithfield, NC (15 miles from Goldsboro, NC)
- 19 hours ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Hours are 8:30am to...
Team Member (Cook/Customer Service)
- Mount Olive, NC (13 miles from Goldsboro, NC)
- 2 days ago
- Mount Olive, NC (13 miles from Goldsboro, NC)
- 2 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Seven Springs, NC (17 miles from Goldsboro, NC)
- 2 days ago
- Seven Springs, NC (17 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Princeton, NC (5 miles from Goldsboro, NC)
- 2 days ago
- Princeton, NC (5 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Mount Olive, NC (13 miles from Goldsboro, NC)
- 2 days ago
- Mount Olive, NC (13 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Dudley, NC (7 miles from Goldsboro, NC)
- 2 days ago
- Dudley, NC (7 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- La Grange, NC (19 miles from Goldsboro, NC)
- 2 days ago
- La Grange, NC (19 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Wilsons Mills, NC (20 miles from Goldsboro, NC)
- 2 days ago
- Wilsons Mills, NC (20 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Newton Grove, NC (17 miles from Goldsboro, NC)
- 2 days ago
- Newton Grove, NC (17 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Benson, NC (22 miles from Goldsboro, NC)
- 2 days ago
- Benson, NC (22 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Selma, NC (17 miles from Goldsboro, NC)
- 2 days ago
- Selma, NC (17 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lucama, NC (19 miles from Goldsboro, NC)
- 2 days ago
- Lucama, NC (19 miles from Goldsboro, NC)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Company Description Job Description Qualified applicants will be able to communicate and work well with others, and be able to interact with customers in a professional, courteous and cheerful...
Job Details Job Location : Goldsboro, NC Position Type : Full-Time/Part-Time Salary Range : Undisclosed Travel Percentage : None Job Shift : Any Job Category : Sales Description Be Bold. Be Kind....
- Kenly, NC (16 miles from Goldsboro, NC)
- 6 days ago
- Kenly, NC (16 miles from Goldsboro, NC)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Goldsboro, NC
Moving to Goldsboro, NC? Find some basic demographic data about Goldsboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Goldsboro, NC
Highest Education Level
Customer Service Representatives in Goldsboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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