Customer Service Representative Jobs in Goldsboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Peak Health Customer Care Representative
- Wilson, NC (23 miles from Goldsboro, NC)
- 1 day ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 1 day ago
The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....
Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...
Customer Service Rep(08973) - 1124 N. Breazeale Avenue
- Mount Olive, NC (13 miles from Goldsboro, NC)
- 11 days ago
- Mount Olive, NC (13 miles from Goldsboro, NC)
- 11 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....
Team Member (Cook/Customer Service)
- Smithfield, NC (15 miles from Goldsboro, NC)
- 18 days ago
- Smithfield, NC (15 miles from Goldsboro, NC)
- 18 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Part Time Customer Service Clerk
- Wilson, NC (23 miles from Goldsboro, NC)
- 22 days ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 22 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Rep(07438) - 107 North Honeycutt St.
- Benson, NC (22 miles from Goldsboro, NC)
- 30+ days ago
- Benson, NC (22 miles from Goldsboro, NC)
- 30+ days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Lead Customer Service Representative
- Wilson, NC (23 miles from Goldsboro, NC)
- 30+ days ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 30+ days ago
as a Customer Service Representative....
- Wilson, NC (23 miles from Goldsboro, NC)
- 30+ days ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 30+ days ago
The hiring range for this position is $38,927.12 (minimum salary) to $53,608.58 (midpoint of range) dependent upon qualifications. The purpose of this position is to perform customer service...
Customer Service Representative - Patient Registration
- Wilson, NC (23 miles from Goldsboro, NC)
- 30+ days ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Store 2723474: 2035 W US 70 Hwy, Goldsboro, North Carolina 27530 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Smithfield, NC (15 miles from Goldsboro, NC)
- 45+ days ago
- Smithfield, NC (15 miles from Goldsboro, NC)
- 45+ days ago
Service Representative....
Customer Service Rep(05531) - 1613 Raleigh Road Pkwy W
- Wilson, NC (23 miles from Goldsboro, NC)
- 45+ days ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 508 N...
- La Grange, NC (19 miles from Goldsboro, NC)
- 45+ days ago
- La Grange, NC (19 miles from Goldsboro, NC)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 402098 Address: USA-NC-La Grange-301 East Washington St Store Code: Store 02580 Front End (7234167) Food Lion has been providing an...
Demographic Data for Goldsboro, NC
Moving to Goldsboro, NC? Find some basic demographic data about Goldsboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Goldsboro, NC
Highest Education Level
Customer Service Representatives in Goldsboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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