Customer Service Representative Jobs in Goldsboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Patient Registration - Customer Service Representative
- R1 RCM
- Wilson, NC (23 miles from Goldsboro, NC)
- 19 hours ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 19 hours ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonPart Time As Needed Patient Access Customer Service Representative
- R1 RCM
- Wilson, NC (23 miles from Goldsboro, NC)
- 19 hours ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 19 hours ago
As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In Person Part TimeTeam Member (Cook/Customer Service)
- Pizza Hut
- Wilson, NC (23 miles from Goldsboro, NC)
- 1 day ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 1 day ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
In PersonLead Customer Service Representative
- Circle K
- Wilson, NC (23 miles from Goldsboro, NC)
- 5 days ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 5 days ago
Service Representative....
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark Financial Services, LLC
- Smithfield, NC (15 miles from Goldsboro, NC)
- 5 days ago
- Smithfield, NC (15 miles from Goldsboro, NC)
- 5 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In Person- KFC
- Selma, NC (17 miles from Goldsboro, NC)
- 5 days ago
- Selma, NC (17 miles from Goldsboro, NC)
- 5 days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Smithfield, NC (15 miles from Goldsboro, NC)
- 6 days ago
- Smithfield, NC (15 miles from Goldsboro, NC)
- 6 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Rep(07438) - 107 North Honeycutt St.
- Domino's Pizza
- Benson, NC (22 miles from Goldsboro, NC)
- 6 days ago
- Benson, NC (22 miles from Goldsboro, NC)
- 6 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
In PersonCustomer Service Rep(05531) - 1613 Raleigh Road Pkwy W
- Domino's Pizza
- Wilson, NC (23 miles from Goldsboro, NC)
- 8 days ago
- Wilson, NC (23 miles from Goldsboro, NC)
- 8 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
In PersonRemote Customer Service Representative
- MCI Military Recruitment
- Seymour Johnson AFB, NC (8 miles from Goldsboro, NC)
- 9 days ago
- Seymour Johnson AFB, NC (8 miles from Goldsboro, NC)
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote- Food Lion
- La Grange, NC (19 miles from Goldsboro, NC)
- 11 days ago
- La Grange, NC (19 miles from Goldsboro, NC)
- 11 days ago
Search for more jobs PT Customer Service Leader Posting Date: 10/21/2024 La Grange, NC APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 402098 Address: USA-NC-La Grange-301...
In Person Part TimeCustomer Service Representative
- Circle K
- Kenly, NC (16 miles from Goldsboro, NC)
- 15 days ago
- Kenly, NC (16 miles from Goldsboro, NC)
- 15 days ago
Store 2720931: 402 S Church St, Kenly, North Carolina 27542 Shift Availability Flexible Availability Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonLead Customer Service Representative
- Circle K Stores, Inc.
- Goldsboro, NC
- 18 days ago
- Goldsboro, NC
- 18 days ago
a Customer Service Representative....
In PersonLead Customer Service Representative, Full or Part Time
- Circle K
- Goldsboro, NC
- 19 days ago
- Goldsboro, NC
- 19 days ago
Service Representative....
In Person Part TimeCustomer Service Associate - Earn Commissions Job
- Zips Car Wash
- Goldsboro, NC
- 19 days ago
- Goldsboro, NC
- 19 days ago
Apply Now Why You'll Love This Job Do you love interacting with people and making someone's day better? Are you enthusiastic about helping others and looking for a customer service job where your...
In PersonDemographic Data for Goldsboro, NC
Moving to Goldsboro, NC? Find some basic demographic data about Goldsboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Goldsboro, NC
Highest Education Level
Customer Service Representatives in Goldsboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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