Customer Service Representative Jobs in Glen Alpine, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 11 hours ago
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 1 day ago
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Valdese, NC (11 miles from Glen Alpine, NC)
- 1 day ago
- Valdese, NC (11 miles from Glen Alpine, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440888 Address: USA-NC-Valdese-827 Main Street S W Store Code: Store 00454 Front End (7210546) Food Lion has been providing an easy,...
Customer Service Rep(08946) - 530 Dudley Shoals Rd
- Granite Falls, NC (19 miles from Glen Alpine, NC)
- 2 days ago
- Granite Falls, NC (19 miles from Glen Alpine, NC)
- 2 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05567) - 1563 E Union St
- Morganton, NC (3 miles from Glen Alpine, NC)
- 3 days ago
- Morganton, NC (3 miles from Glen Alpine, NC)
- 3 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service/Inbound Sales Representative (On-Site)
- Hildebran, NC (19 miles from Glen Alpine, NC)
- 4 days ago
- Hildebran, NC (19 miles from Glen Alpine, NC)
- 4 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
Retail Customer Service Cashier
- Marion, NC (13 miles from Glen Alpine, NC)
- 6 days ago
- Marion, NC (13 miles from Glen Alpine, NC)
- 6 days ago
Req ID: 459629 Address: 3308 Hwy 226 S. Marion, NC, 28752 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Airport Customer Services Representative/Line Technician Part Time
- Hickory, NC (24 miles from Glen Alpine, NC)
- 7 days ago
- Hickory, NC (24 miles from Glen Alpine, NC)
- 7 days ago
This position will be dual-trained as both an Airport Customer Service Representative and a Line Technician, and is expected to fill in where needed, sometimes with limited advanced notice....
Retail Store, Retail Associate/ Customer Service
- Bostic, NC (18 miles from Glen Alpine, NC)
- 8 days ago
- Bostic, NC (18 miles from Glen Alpine, NC)
- 8 days ago
Store Staff Location: Bostic Northgate Resorts - e [Retail Sales / Team Member] As a Store Staff at Northgate Resorts, you'll: Provide outstanding service to guests in the camp store; Assist...
Customer Service Representative
- Granite Falls, NC (19 miles from Glen Alpine, NC)
- 14 days ago
- Granite Falls, NC (19 miles from Glen Alpine, NC)
- 14 days ago
We are looking to add a Customer Service Representative to our team at Club Canine! CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Customer Service Rep(08975) - 2935 US Hwy 70
- Connelly Springs, NC (13 miles from Glen Alpine, NC)
- 30+ days ago
- Connelly Springs, NC (13 miles from Glen Alpine, NC)
- 30+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05545) - 360 Wilkesboro Blvd SE
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 30+ days ago
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 30+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Client Service Specialist (Teller)
- Shelby, NC (23 miles from Glen Alpine, NC)
- 30+ days ago
- Shelby, NC (23 miles from Glen Alpine, NC)
- 30+ days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 30+ days ago
- Lenoir, NC (18 miles from Glen Alpine, NC)
- 30+ days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Rep(08979) - 909 N Main St, Marion
- Marion, NC (13 miles from Glen Alpine, NC)
- 45+ days ago
- Marion, NC (13 miles from Glen Alpine, NC)
- 45+ days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Glen Alpine, NC
Highest Education Level
Customer Service Representatives in Glen Alpine, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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