Customer Service Representative Jobs in Gibsonville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (12 miles from Gibsonville, NC)
- 17 hours ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 17 hours ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05597) - 5136 Randleman Rd
- Greensboro, NC (12 miles from Gibsonville, NC)
- 20 hours ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 20 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Service Rep(08912) - 3806 N Church St
- Greensboro, NC (12 miles from Gibsonville, NC)
- 1 day ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Bilingual Member Service Representative II (Greensboro)
- Greensboro, NC (12 miles from Gibsonville, NC)
- 3 days ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 3 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Greensboro NC - Store Sales Specialist - Customer Service & Cashier
- Greensboro, NC (12 miles from Gibsonville, NC)
- 3 days ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 3 days ago
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...
Customer Account Representative
- Mebane, NC (17 miles from Gibsonville, NC)
- 3 days ago
- Mebane, NC (17 miles from Gibsonville, NC)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC (12 miles from Gibsonville, NC)
- 4 days ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 4 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Associate - Temporary
- Summerfield, NC (16 miles from Gibsonville, NC)
- 4 days ago
- Summerfield, NC (16 miles from Gibsonville, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Summerfield, NC (16 miles from Gibsonville, NC)
- 6 days ago
- Summerfield, NC (16 miles from Gibsonville, NC)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439765 Address: USA-NC-Summerfield-4548 Us Hwy 220 Store Code: Store 01355 Front End (7222157) Food Lion has been providing an easy,...
Overnight Customer Service Representative
- Colfax, NC (23 miles from Gibsonville, NC)
- 6 days ago
- Colfax, NC (23 miles from Gibsonville, NC)
- 6 days ago
Store 2701526: 8400 Norcross Rd, Colfax, North Carolina 27235 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Greensboro, NC (12 miles from Gibsonville, NC)
- 9 days ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 9 days ago
About O2 Fitness: O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean...
Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)
- Burlington, NC (11 miles from Gibsonville, NC)
- 10 days ago
- Burlington, NC (11 miles from Gibsonville, NC)
- 10 days ago
CUSTOMER SERVICE SUPPORT REP PATIENT BILLING CUSTOMER SERVICE At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all....
Remote Work- Greensboro, NC (12 miles from Gibsonville, NC)
- 10 days ago
- Greensboro, NC (12 miles from Gibsonville, NC)
- 10 days ago
Store 2723786: 621 Green Valley Rd, Greensboro, North Carolina 27408 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Crew Member: Customer Service / Cashier
- Graham, NC (19 miles from Gibsonville, NC)
- 10 days ago
- Graham, NC (19 miles from Gibsonville, NC)
- 10 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Whitsett, NC (9 miles from Gibsonville, NC)
- 10 days ago
- Whitsett, NC (9 miles from Gibsonville, NC)
- 10 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Demographic Data for Gibsonville, NC
Moving to Gibsonville, NC? Find some basic demographic data about Gibsonville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gibsonville, NC
Highest Education Level
Customer Service Representatives in Gibsonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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