Customer Service Representative Jobs in Garland, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Warsaw, NC (23 miles from Garland, NC)
- 1 day ago
- Warsaw, NC (23 miles from Garland, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Clinton, NC (12 miles from Garland, NC)
- 13 days ago
- Clinton, NC (12 miles from Garland, NC)
- 13 days ago
Job Summary Dubose National Energy is seeking a Customer Service Representative for their Clinton, North Carolina location....
- Stedman, NC (23 miles from Garland, NC)
- 20 days ago
- Stedman, NC (23 miles from Garland, NC)
- 20 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437904 Address: USA-NC-Stedman-5191 Clinton Road Store Code: Store 02563 Front End (7233748) Food Lion has been providing an easy,...
Customer Service Representative
- Elizabethtown, NC (10 miles from Garland, NC)
- 45+ days ago
- Elizabethtown, NC (10 miles from Garland, NC)
- 45+ days ago
link Customer Service Representative Location: Elizabethtown, NC (Onsite Position) Pay: $17/hour Adecco is seeking a dedicated Customer Service Representative for a local business in Elizabethtown,...
Pizza Maker / Customer Service Rep (In-Store Team Member) (FT8905)
- Clinton, NC (12 miles from Garland, NC)
- 45+ days ago
- Clinton, NC (12 miles from Garland, NC)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pizza Maker / Customer Service Rep (In-Store Team Member) (PT8905)
- Clinton, NC (12 miles from Garland, NC)
- 45+ days ago
- Clinton, NC (12 miles from Garland, NC)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative, Full or Part Time
- Eastover, NC (20 miles from Garland, NC)
- 45+ days ago
- Eastover, NC (20 miles from Garland, NC)
- 45+ days ago
Store 2723051: 3123 Murphy Rd, Eastover, North Carolina 28312 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Stedman, NC (23 miles from Garland, NC)
- 45+ days ago
- Stedman, NC (23 miles from Garland, NC)
- 45+ days ago
Store 2723997: 4747 Maxwell Rd, Stedman, North Carolina 28391 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Warsaw, NC (23 miles from Garland, NC)
- 45+ days ago
- Warsaw, NC (23 miles from Garland, NC)
- 45+ days ago
Store 2723130: 2713 W Nc 24 Hwy, Warsaw, North Carolina 28398 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Eastover, NC (20 miles from Garland, NC)
- 90+ days ago
- Eastover, NC (20 miles from Garland, NC)
- 90+ days ago
Store 2721653: 3123 Murphy Rd, Eastover, North Carolina 28312 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Garland, NC
Moving to Garland, NC? Find some basic demographic data about Garland, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Garland, NC
Highest Education Level
Customer Service Representatives in Garland, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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