Customer Service Representative Jobs in Franklinville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative-10:00 AM - 6:30 PM
- Greensboro, NC (20 miles from Franklinville, NC)
- 9 hours ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 9 hours ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Siler City, NC (15 miles from Franklinville, NC)
- 12 hours ago
- Siler City, NC (15 miles from Franklinville, NC)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Insurance Client Service Specialist
- Greensboro, NC (20 miles from Franklinville, NC)
- 14 hours ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 14 hours ago
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Customer Service Rep(05546) - 2205 Kirkwood Street
- High Point, NC (20 miles from Franklinville, NC)
- 1 day ago
- High Point, NC (20 miles from Franklinville, NC)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- High Point, NC (20 miles from Franklinville, NC)
- 1 day ago
- High Point, NC (20 miles from Franklinville, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440960 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
Customer Service Representative
- Greensboro, NC (20 miles from Franklinville, NC)
- 1 day ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 1 day ago
We are seeking a passionate and dedicated Customer Service Representative to join our team!...
- High Point, NC (20 miles from Franklinville, NC)
- 1 day ago
- High Point, NC (20 miles from Franklinville, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 440959 Address: USA-NC-High Point-3935 Brian Jordan Place Store Code: Store 02519 Front End (7232629) Food Lion has been providing an...
- Greensboro, NC (20 miles from Franklinville, NC)
- 2 days ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Medical Equipment Customer Service Representative
- High Point, NC (20 miles from Franklinville, NC)
- 3 days ago
- High Point, NC (20 miles from Franklinville, NC)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05592) - 1051 Alamanace Church Rd
- Greensboro, NC (20 miles from Franklinville, NC)
- 3 days ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 3 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Customer Service Rep(05597) - 5136 Randleman Rd
- Greensboro, NC (20 miles from Franklinville, NC)
- 3 days ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
Customer Service Rep(08912) - 3806 N Church St
- Greensboro, NC (20 miles from Franklinville, NC)
- 4 days ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 4 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Bilingual Member Service Representative II (Greensboro)
- Greensboro, NC (20 miles from Franklinville, NC)
- 5 days ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 5 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Greensboro NC - Store Sales Specialist - Customer Service & Cashier
- Greensboro, NC (20 miles from Franklinville, NC)
- 6 days ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 6 days ago
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love...
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC (20 miles from Franklinville, NC)
- 7 days ago
- Greensboro, NC (20 miles from Franklinville, NC)
- 7 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Demographic Data for Franklinville, NC
Moving to Franklinville, NC? Find some basic demographic data about Franklinville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Franklinville, NC
Highest Education Level
Customer Service Representatives in Franklinville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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