Customer Service Representative Jobs in Franklinton, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08947) - 8551 Hwy 56 West
- Louisburg, NC (14 miles from Franklinton, NC)
- 15 hours ago
- Louisburg, NC (14 miles from Franklinton, NC)
- 15 hours ago
Company Description Job Description Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and...
Customer Service Rep(04451) - 306 Granville Corners
- Oxford, NC (18 miles from Franklinton, NC)
- 15 hours ago
- Oxford, NC (18 miles from Franklinton, NC)
- 15 hours ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Customer Account Representative
- Louisburg, NC (14 miles from Franklinton, NC)
- 4 days ago
- Louisburg, NC (14 miles from Franklinton, NC)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Wake Forest, NC (10 miles from Franklinton, NC)
- 4 days ago
- Wake Forest, NC (10 miles from Franklinton, NC)
- 4 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Wake Forest, North Carolina, United States Of America Views:2 Our client is looking for enthusiastic, motivated,...
- Knightdale, NC (22 miles from Franklinton, NC)
- 5 days ago
- Knightdale, NC (22 miles from Franklinton, NC)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439259 Address: USA-NC-Knightdale-7053 Us Hwy 64 E Store Code: Store 00723 Front End (7214359) Food Lion has been providing an easy,...
Team Member (Cook/Customer Service)
- Oxford, NC (18 miles from Franklinton, NC)
- 6 days ago
- Oxford, NC (18 miles from Franklinton, NC)
- 6 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Brentwood, NC (21 miles from Franklinton, NC)
- 9 days ago
- Brentwood, NC (21 miles from Franklinton, NC)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Louisburg, NC (14 miles from Franklinton, NC)
- 12 days ago
- Louisburg, NC (14 miles from Franklinton, NC)
- 12 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Brentwood, NC (21 miles from Franklinton, NC)
- 12 days ago
- Brentwood, NC (21 miles from Franklinton, NC)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438310 Address: USA-NC-Raleigh-6209 Rock Quarry Rd Store Code: Store 02638 Front End (7235688) Food Lion has been providing an easy,...
- Youngsville, NC (8 miles from Franklinton, NC)
- 13 days ago
- Youngsville, NC (8 miles from Franklinton, NC)
- 13 days ago
Family-owned automotive repair shop in Youngsville, NC requires positive, hardworking customer service advisor with strong initiative and organizational skills to be a part of the team that makes...
Customer Service Representative - Patient Registration
- Henderson, NC (14 miles from Franklinton, NC)
- 14 days ago
- Henderson, NC (14 miles from Franklinton, NC)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Louisburg, NC (14 miles from Franklinton, NC)
- 18 days ago
- Louisburg, NC (14 miles from Franklinton, NC)
- 18 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Oxford, NC (18 miles from Franklinton, NC)
- 18 days ago
- Oxford, NC (18 miles from Franklinton, NC)
- 18 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
PT Customer Service Representative
- Wake Forest, NC (10 miles from Franklinton, NC)
- 21 days ago
- Wake Forest, NC (10 miles from Franklinton, NC)
- 21 days ago
The Town of Wake Forest is seeking a part-time Customer Service Representative. Join us as the newest member of our Customer Service Team!...
Customer Account Representative
- Henderson, NC (14 miles from Franklinton, NC)
- 23 days ago
- Henderson, NC (14 miles from Franklinton, NC)
- 23 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Franklinton, NC
Moving to Franklinton, NC? Find some basic demographic data about Franklinton, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Franklinton, NC
Highest Education Level
Customer Service Representatives in Franklinton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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