Customer Service Representative Jobs in Fountain, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Peak Health Customer Care Representative
- Wilson, NC (15 miles from Fountain, NC)
- 7 hours ago
- Wilson, NC (15 miles from Fountain, NC)
- 7 hours ago
The Customer Service Representative is responsible for responding to all client related inquiries. Assist Nurse Support in providing support to Nurse Teammates....
Customer Service Team Member - Greenville, NC (NC0109)
- Greenville, NC (15 miles from Fountain, NC)
- 11 hours ago
- Greenville, NC (15 miles from Fountain, NC)
- 11 hours ago
Job Details Job Location : Greenville, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Rep(04469) - 2305 Dickinson Ave
- Greenville, NC (15 miles from Fountain, NC)
- 16 hours ago
- Greenville, NC (15 miles from Fountain, NC)
- 16 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
- Greenville, NC (15 miles from Fountain, NC)
- 16 hours ago
- Greenville, NC (15 miles from Fountain, NC)
- 16 hours ago
This position is required to be on-site and is located in Greenville, NC.As the name implies, Waypoint Analytical is the company that you have been trying to find. Waypoint Analytical is the...
Eyewear Customer Service/Sales Advisor Part TimeKayla
- Greenville, NC (15 miles from Fountain, NC)
- 19 hours ago
- Greenville, NC (15 miles from Fountain, NC)
- 19 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Team Member (Cook/Customer Service)
- Wilson, NC (15 miles from Fountain, NC)
- 1 day ago
- Wilson, NC (15 miles from Fountain, NC)
- 1 day ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Representative
- Greenville, NC (15 miles from Fountain, NC)
- 1 day ago
- Greenville, NC (15 miles from Fountain, NC)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Engineer (System Administrator) (ESOM)
- Greenville, NC (15 miles from Fountain, NC)
- 1 day ago
- Greenville, NC (15 miles from Fountain, NC)
- 1 day ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
- Greenville, NC (15 miles from Fountain, NC)
- 2 days ago
- Greenville, NC (15 miles from Fountain, NC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Greenville, NC (22 miles from Fountain, NC)
- 3 days ago
- Greenville, NC (22 miles from Fountain, NC)
- 3 days ago
This position is required to be on-site and is located in Greenville, NC. As the name implies, Waypoint Analytical is the company that you have been trying to find. Waypoint Analytical is the...
Customer Service Rep(05530) - 1201 S Charles Blvd
- Greenville, NC (15 miles from Fountain, NC)
- 3 days ago
- Greenville, NC (15 miles from Fountain, NC)
- 3 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
- Tarboro, NC (15 miles from Fountain, NC)
- 4 days ago
- Tarboro, NC (15 miles from Fountain, NC)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440607 Address: USA-NC-Tarboro-2213 St Andrews St Store Code: Store 01394 Front End (7223038) Food Lion has been providing an easy,...
Customer Service Representative (Loan Consultant I)
- Greenville, NC (15 miles from Fountain, NC)
- 6 days ago
- Greenville, NC (15 miles from Fountain, NC)
- 6 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Brokerage Client Service Associate
- Greenville, NC (15 miles from Fountain, NC)
- 9 days ago
- Greenville, NC (15 miles from Fountain, NC)
- 9 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Pharmacy Customer Service Associate
- Greenville, NC (15 miles from Fountain, NC)
- 10 days ago
- Greenville, NC (15 miles from Fountain, NC)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Fountain, NC
Moving to Fountain, NC? Find some basic demographic data about Fountain, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fountain, NC
Highest Education Level
Customer Service Representatives in Fountain, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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