Customer Service Representative Jobs in Fletcher, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08807) - 78 New Cycle Hwy
- Canton, NC (21 miles from Fletcher, NC)
- 8 hours ago
- Canton, NC (21 miles from Fletcher, NC)
- 8 hours ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Leader - Smokey Park Dr - 0646
- Candler, NC (13 miles from Fletcher, NC)
- 2 days ago
- Candler, NC (13 miles from Fletcher, NC)
- 2 days ago
The MAPCO team of more than 1,600 dedicated employees with a strong commitment to customer service delivers Convenience You Can TRUST in 192 company-owned convenience and fuel retailing units....
Customer Service Representative, Urgent Care Clinic
- Mills River, NC (8 miles from Fletcher, NC)
- 4 days ago
- Mills River, NC (8 miles from Fletcher, NC)
- 4 days ago
Summary: The Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of task including but not limited...
Customer Service Representative, Physician Practice
- Arden, NC (5 miles from Fletcher, NC)
- 4 days ago
- Arden, NC (5 miles from Fletcher, NC)
- 4 days ago
Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Account Specialist - Customer Service
- Asheville, NC (10 miles from Fletcher, NC)
- 4 days ago
- Asheville, NC (10 miles from Fletcher, NC)
- 4 days ago
We are seeking a motivated and detail-oriented Account Specialist who is also highly skilled in customer service. This individual will be responsible for handling billing inquiries,tracking...
Immediate Hire Customer Service
- Hendersonville, NC (5 miles from Fletcher, NC)
- 5 days ago
- Hendersonville, NC (5 miles from Fletcher, NC)
- 5 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Account Representative
- Hendersonville, NC (5 miles from Fletcher, NC)
- 5 days ago
- Hendersonville, NC (5 miles from Fletcher, NC)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- Asheville, NC (10 miles from Fletcher, NC)
- 5 days ago
- Asheville, NC (10 miles from Fletcher, NC)
- 5 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service/Apple Tech/Bench Tech/Phone Tech
- Asheville, NC (10 miles from Fletcher, NC)
- 5 days ago
- Asheville, NC (10 miles from Fletcher, NC)
- 5 days ago
Local computer repair shop seeking full time technician with a strong Apple, phone and/or PC background to perform bench repair services. Applicants ideally would possess many of the following...
IMMEDIATE HIRE Customer Service Representative
- Hendersonville, NC (5 miles from Fletcher, NC)
- 6 days ago
- Hendersonville, NC (5 miles from Fletcher, NC)
- 6 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Service Associate Job Asheville, NC
- Asheville, NC (10 miles from Fletcher, NC)
- 6 days ago
- Asheville, NC (10 miles from Fletcher, NC)
- 6 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 125...
Customer Service Representative - Sleep
- Asheville, NC (10 miles from Fletcher, NC)
- 8 days ago
- Asheville, NC (10 miles from Fletcher, NC)
- 8 days ago
Customer Service Representative - Sleep 3.8 3.8 out of 5 stars Asheville, NC 28803 Aeroflow Health- Customer Service Representative Starting Pay Rate: $20/hr Shift: Monday - Friday 8:00 AM - 5:00 PM...
Customer Service Representative - PBMD Behavioral Health - Hendersonville
- Hendersonville, NC (5 miles from Fletcher, NC)
- 9 days ago
- Hendersonville, NC (5 miles from Fletcher, NC)
- 9 days ago
Customer Service Representative - PBMD Behavioral Health - Hendersonville 3.8 3.8 out of 5 stars 1027 Fleming Street, Hendersonville, NC 28791 Description Our team is growing!...
Customer Care Specialist - Asheville
- Weaverville, NC (18 miles from Fletcher, NC)
- 11 days ago
- Weaverville, NC (18 miles from Fletcher, NC)
- 11 days ago
Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Asheville NC office. Apply for this job if:...
Relief Customer Service Representative Driver
- Canton, NC (21 miles from Fletcher, NC)
- 11 days ago
- Canton, NC (21 miles from Fletcher, NC)
- 11 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Demographic Data for Fletcher, NC
Moving to Fletcher, NC? Find some basic demographic data about Fletcher, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fletcher, NC
Highest Education Level
Customer Service Representatives in Fletcher, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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