Customer Service Representative Jobs in Fayetteville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Food Lion
- Stedman, NC (11 miles from Fayetteville, NC)
- 1 day ago
- Stedman, NC (11 miles from Fayetteville, NC)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 505088 Address: USA-NC-Stedman-5191 Clinton Road Store Code: Store 02563 Front End (7233748) Food Lion has been providing an easy,...
In Person Part TimeCustomer Service Representative
- Circle K
- Cameron, NC (22 miles from Fayetteville, NC)
- 2 days ago
- Cameron, NC (22 miles from Fayetteville, NC)
- 2 days ago
Store 2723998: 2531 Nc Hwy 87 S, Cameron, North Carolina 28326 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonMulti-Location Branch Customer Service Specialist
- Sherwin Williams
- Fayetteville, NC
- 2 days ago
- Fayetteville, NC
- 2 days ago
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Customer...
In PersonRemote Customer Service Representative
- MCI Military Recruitment
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 5 days ago
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 5 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote- KFC
- Cameron, NC (22 miles from Fayetteville, NC)
- 5 days ago
- Cameron, NC (22 miles from Fayetteville, NC)
- 5 days ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 7 days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 7 days ago
Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In Person Part TimeCustomer Service Rep(05519) - 3722 Ramsey St.
- Domino's
- Fayetteville, NC
- 7 days ago
- Fayetteville, NC
- 7 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
In PersonMedical Equipment Customer Service Representative
- Rotech Healthcare Inc.
- Fayetteville, NC
- 8 days ago
- Fayetteville, NC
- 8 days ago
Service Representative to join our team....
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Eastover, NC (12 miles from Fayetteville, NC)
- 10 days ago
- Eastover, NC (12 miles from Fayetteville, NC)
- 10 days ago
Store 2723051: 3123 Murphy Rd, Eastover, North Carolina 28312 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonOvernight Customer Service Representative
- Circle K
- Fayetteville, NC
- 10 days ago
- Fayetteville, NC
- 10 days ago
Store 2704580: 3115 Murchison Rd, Fayetteville, North Carolina 28301 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In PersonJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service....
In PersonCustomer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 14 days ago
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 14 days ago
Bragg Blvd, Spring Lake, North Carolina 28390 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative....
In Person Part TimeLead Customer Service Representative
- Circle K
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 15 days ago
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 15 days ago
Service Representative....
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Fayetteville, NC
- 22 days ago
- Fayetteville, NC
- 22 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonCustomer Service Rep(08927) - 2951 Town Center Dr.
- Domino's Pizza
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 23 days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 23 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
In PersonDemographic Data for Fayetteville, NC
Moving to Fayetteville, NC? Find some basic demographic data about Fayetteville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fayetteville, NC
Highest Education Level
Customer Service Representatives in Fayetteville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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