Customer Service Representative Jobs in Fayetteville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(8961) Inside Walmart
- Cameron, NC (22 miles from Fayetteville, NC)
- 1 hour ago
- Cameron, NC (22 miles from Fayetteville, NC)
- 1 hour ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(09861) - 1017 Canopy Lane, South Post Food Ct.
- Fort Bragg, NC (7 miles from Fayetteville, NC)
- 1 hour ago
- Fort Bragg, NC (7 miles from Fayetteville, NC)
- 1 hour ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Medical Equipment Customer Service Representative
- Fayetteville, NC
- 19 hours ago
- Fayetteville, NC
- 19 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service - Donor Support Technician (Bilingual English/Spanish)
- Fayetteville, NC
- 3 days ago
- Fayetteville, NC
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(05286) 1621 Main Drive Fayetteville, AR
- Fayetteville, NC
- 5 days ago
- Fayetteville, NC
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Full - Time) - Skibo Road Fayetteville
- Fayetteville, NC
- 7 days ago
- Fayetteville, NC
- 7 days ago
Member Service Representative (Full - Time) - Skibo Road Fayetteville NC, United States (On-site) TRENDING Job Description To provide members and prospective members the full range of products and...
Customer Service Representative
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 9 days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 9 days ago
Store 2720481: 3458 N Main St, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 9 days ago
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Dunn, NC (24 miles from Fayetteville, NC)
- 11 days ago
- Dunn, NC (24 miles from Fayetteville, NC)
- 11 days ago
Req ID: 459235 Address: 3948 Hodges Chapel Rd. Dunn, NC, 28334 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
.## Job OverviewJoin our team as a Customer Service Representative supporting one of the largest providers in the U.S. for military service members and their families....
Demographic Data for Fayetteville, NC
Moving to Fayetteville, NC? Find some basic demographic data about Fayetteville, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fayetteville, NC
Highest Education Level
Customer Service Representatives in Fayetteville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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