Customer Service Representative Jobs in Fayetteville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Foreclosure - Status - Client Service Representative
- Fayetteville, NC
- 1 day ago
- Fayetteville, NC
- 1 day ago
As a Client Service Representative on our Status team in our Foreclosure department, you will provide support to our attorneys as they represent mortgage servicers in civil action related to...
Customer Service Rep(08811) - 7082 Fayetteville Rd
- Raeford, NC (21 miles from Fayetteville, NC)
- 1 day ago
- Raeford, NC (21 miles from Fayetteville, NC)
- 1 day ago
These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture....
Bilingual Member Service Representative II (Fayetteville)
- Fayetteville, NC
- 4 days ago
- Fayetteville, NC
- 4 days ago
Job Type Full-time Description LCCU is hiring! Your Contribution: The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening,...
Job Description Busy AAHA accredited practice seeking a full-time Client Service Representative. You should be able to work flexible hours, from 7:30 am to 7:00 pm Monday through Friday. Must have...
Customer Service Representative II will listen to, receives, and resolve complaints....
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816306 Location: Fayetteville, North CarolinaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkStore 2723016: 5642 Bragg Blvd, Fayetteville, North Carolina 28303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Account Representative
- Dunn, NC (24 miles from Fayetteville, NC)
- 7 days ago
- Dunn, NC (24 miles from Fayetteville, NC)
- 7 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Busy AAHA accredited practice seeking a full-time Client Service Representative. You should be able to work flexible hours, from 7:30 am to 7:00 pm Monday through Friday. Must have great...
Customer Service Rep(05522) - 1174 N Main St.
- Lillington, NC (19 miles from Fayetteville, NC)
- 8 days ago
- Lillington, NC (19 miles from Fayetteville, NC)
- 8 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners,...
SUMMARY: The position of Customer Support Specialist provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email...
Customer Service Representative
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 15 days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Fayetteville, NC
Moving to Fayetteville, NC? Find some basic demographic data about Fayetteville, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fayetteville, NC
Highest Education Level
Customer Service Representatives in Fayetteville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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