Customer Service Representative Jobs in Faison, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Driver/Warehouse
- Goldsboro, NC (17 miles from Faison, NC)
- 8 days ago
- Goldsboro, NC (17 miles from Faison, NC)
- 8 days ago
Dillon Supply Company is the Southeast's leading steel and construction supply service provider for both industrial and contractor B2B customers. We are a service first company that focuses on...
Customer Account Representative
- Dunn, NC (23 miles from Faison, NC)
- 10 days ago
- Dunn, NC (23 miles from Faison, NC)
- 10 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(08973) - 1124 N. Breazeale Avenue
- Mount Olive, NC (6 miles from Faison, NC)
- 11 days ago
- Mount Olive, NC (6 miles from Faison, NC)
- 11 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Customer Service Representative
- Goldsboro, NC (17 miles from Faison, NC)
- 12 days ago
- Goldsboro, NC (17 miles from Faison, NC)
- 12 days ago
Veritas-HHS seeks a Customer Service Representative to work at the Wayne County Child Support Services office located in Goldsboro, NC....
Customer Service Representative
- Clinton, NC (13 miles from Faison, NC)
- 15 days ago
- Clinton, NC (13 miles from Faison, NC)
- 15 days ago
Job Summary Dubose National Energy is seeking a Customer Service Representative for their Clinton, North Carolina location....
Customer Service Representative
- Albertson, NC (19 miles from Faison, NC)
- 24 days ago
- Albertson, NC (19 miles from Faison, NC)
- 24 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Team Member (Cook/Customer Service)
- Mount Olive, NC (6 miles from Faison, NC)
- 27 days ago
- Mount Olive, NC (6 miles from Faison, NC)
- 27 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Customer Service Rep(05513) - 709 S Clinton St
- Dunn, NC (23 miles from Faison, NC)
- 29 days ago
- Dunn, NC (23 miles from Faison, NC)
- 29 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Service Representative (CSR)Applicants is to have a positive personality, a clear and highly energetic voice, and...
Customer Service Representative
- Goldsboro, NC (17 miles from Faison, NC)
- 30+ days ago
- Goldsboro, NC (17 miles from Faison, NC)
- 30+ days ago
Store 2723474: 2035 W US 70 Hwy, Goldsboro, North Carolina 27530 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate Job
- Goldsboro, NC (17 miles from Faison, NC)
- 45+ days ago
- Goldsboro, NC (17 miles from Faison, NC)
- 45+ days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 508 N...
Pizza Maker / Customer Service Rep (In-Store Team Member) (FT8905)
- Clinton, NC (13 miles from Faison, NC)
- 45+ days ago
- Clinton, NC (13 miles from Faison, NC)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pizza Maker / Customer Service Rep (In-Store Team Member) (PT8905)
- Clinton, NC (13 miles from Faison, NC)
- 45+ days ago
- Clinton, NC (13 miles from Faison, NC)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Lead Customer Service Representative
- Dunn, NC (23 miles from Faison, NC)
- 45+ days ago
- Dunn, NC (23 miles from Faison, NC)
- 45+ days ago
Store 2723123: 873 Longbranch Rd, Dunn, North Carolina 28334 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Warsaw, NC (11 miles from Faison, NC)
- 45+ days ago
- Warsaw, NC (11 miles from Faison, NC)
- 45+ days ago
Store 2723130: 2713 W Nc 24 Hwy, Warsaw, North Carolina 28398 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Warsaw, NC (11 miles from Faison, NC)
- 45+ days ago
- Warsaw, NC (11 miles from Faison, NC)
- 45+ days ago
Store 2723130: 2713 W Nc 24 Hwy, Warsaw, North Carolina 28398 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Faison, NC
Moving to Faison, NC? Find some basic demographic data about Faison, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Faison, NC
Highest Education Level
Customer Service Representatives in Faison, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »