Customer Service Representative Jobs in Emerald Isle, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Cape Carteret, NC (7 miles from Emerald Isle, NC)
- 21 hours ago
- Cape Carteret, NC (7 miles from Emerald Isle, NC)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (5525) - 321 W Main St
- Havelock, NC (17 miles from Emerald Isle, NC)
- 1 day ago
- Havelock, NC (17 miles from Emerald Isle, NC)
- 1 day ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
- Havelock, NC (17 miles from Emerald Isle, NC)
- 1 day ago
- Havelock, NC (17 miles from Emerald Isle, NC)
- 1 day ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Customer Service Rep (8953) - 7075 Hwy 70 East
- Newport, NC (10 miles from Emerald Isle, NC)
- 4 days ago
- Newport, NC (10 miles from Emerald Isle, NC)
- 4 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Remote Customer Service Representative
- Camp Lejeune, NC (17 miles from Emerald Isle, NC)
- 14 days ago
- Camp Lejeune, NC (17 miles from Emerald Isle, NC)
- 14 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkLead Customer Service Representative, Full or Part Time
- Havelock, NC (17 miles from Emerald Isle, NC)
- 18 days ago
- Havelock, NC (17 miles from Emerald Isle, NC)
- 18 days ago
Store 2723174: 1234 E Main St, Havelock, North Carolina 28532 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Midway Park, NC (18 miles from Emerald Isle, NC)
- 19 days ago
- Midway Park, NC (18 miles from Emerald Isle, NC)
- 19 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Swansboro, NC (7 miles from Emerald Isle, NC)
- 19 days ago
- Swansboro, NC (7 miles from Emerald Isle, NC)
- 19 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05523) - 4917 Arendel St
- Morehead City, NC (14 miles from Emerald Isle, NC)
- 30+ days ago
- Morehead City, NC (14 miles from Emerald Isle, NC)
- 30+ days ago
Company Description We are a small locally owned franchise with a location in Beaufort and Morehead City. Our stores are consistently ranked at the top for customer service within Domino's and our...
Customer Service Representative
- Atlantic Beach, NC (12 miles from Emerald Isle, NC)
- 45+ days ago
- Atlantic Beach, NC (12 miles from Emerald Isle, NC)
- 45+ days ago
Store 2720918: 407 E Fort MacOn Rd, Atlantic Beach, North Carolina 28512 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Havelock, NC (17 miles from Emerald Isle, NC)
- 45+ days ago
- Havelock, NC (17 miles from Emerald Isle, NC)
- 45+ days ago
Store 2723174: 1234 E Main St, Havelock, North Carolina 28532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Jacksonville, NC (23 miles from Emerald Isle, NC)
- 45+ days ago
- Jacksonville, NC (23 miles from Emerald Isle, NC)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Rep (8808) - 100 NC Hwy 172
- Hubert, NC (14 miles from Emerald Isle, NC)
- 90+ days ago
- Hubert, NC (14 miles from Emerald Isle, NC)
- 90+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Customer Service/ Lot Attendant
- Newport, NC (10 miles from Emerald Isle, NC)
- 90+ days ago
- Newport, NC (10 miles from Emerald Isle, NC)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep (8954) - 604 Cedar Point Blvd
- Swansboro, NC (7 miles from Emerald Isle, NC)
- 90+ days ago
- Swansboro, NC (7 miles from Emerald Isle, NC)
- 90+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Demographic Data for Emerald Isle, NC
Moving to Emerald Isle, NC? Find some basic demographic data about Emerald Isle, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Emerald Isle, NC
Highest Education Level
Customer Service Representatives in Emerald Isle, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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