Customer Service Representative Jobs in Ellenboro, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 23 Jobs

Customer Service Associate

  • Forest City, NC (8 miles from Ellenboro, NC)
  • 1 day ago
  • Forest City, NC (8 miles from Ellenboro, NC)
  • 1 day ago

Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...

Customer Service/Inbound Sales Representative (On-Site)

  • Connelly Springs, NC (22 miles from Ellenboro, NC)
  • 2 days ago
  • Connelly Springs, NC (22 miles from Ellenboro, NC)
  • 2 days ago

Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...

Retail Customer Service Cashier

  • Marion, NC (19 miles from Ellenboro, NC)
  • 3 days ago
  • Marion, NC (19 miles from Ellenboro, NC)
  • 3 days ago

Req ID: 459629 Address: 3308 Hwy 226 S. Marion, NC, 28752 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Retail Store, Retail Associate/ Customer Service

  • Bostic, NC (5 miles from Ellenboro, NC)
  • 6 days ago
  • Bostic, NC (5 miles from Ellenboro, NC)
  • 6 days ago

Store Staff Location: Bostic Northgate Resorts - e [Retail Sales / Team Member] As a Store Staff at Northgate Resorts, you'll: Provide outstanding service to guests in the camp store; Assist...

Pharmacy Customer Service Associate

  • Shelby, NC (6 miles from Ellenboro, NC)
  • 12 days ago
  • Shelby, NC (6 miles from Ellenboro, NC)
  • 12 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Emergency Services Support - Spindale, North Carolina

  • Spindale, NC (9 miles from Ellenboro, NC)
  • 15 days ago
  • Spindale, NC (9 miles from Ellenboro, NC)
  • 15 days ago

Be the Voice of Assurance When It Matters Most. At Fusion CX, we are not just building a better customer experience but supporting moments that matter. As a Customer Service Associate based in our...

Customer Service Representative

  • Rutherfordton, NC (16 miles from Ellenboro, NC)
  • 19 days ago
  • Rutherfordton, NC (16 miles from Ellenboro, NC)
  • 19 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

PT Customer Service Leader

  • Forest City, NC (8 miles from Ellenboro, NC)
  • 20 days ago
  • Forest City, NC (8 miles from Ellenboro, NC)
  • 20 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 266141 Address: USA-NC-Forest City-668 S. Broadway Store Code: Store 02652 Front End (7235995) Food Lion has been providing an easy,...

Team Member (Cook/Customer Service)

  • Kings Mountain, NC (23 miles from Ellenboro, NC)
  • 22 days ago
  • Kings Mountain, NC (23 miles from Ellenboro, NC)
  • 22 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Service Rep(08975) - 2935 US Hwy 70

  • Connelly Springs, NC (22 miles from Ellenboro, NC)
  • 30+ days ago
  • Connelly Springs, NC (22 miles from Ellenboro, NC)
  • 30+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Cashier - Customer Service

  • Forest City, NC (8 miles from Ellenboro, NC)
  • 30+ days ago
  • Forest City, NC (8 miles from Ellenboro, NC)
  • 30+ days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Customer Service Rep(08910) - 114 S Washington St

  • Rutherfordton, NC (16 miles from Ellenboro, NC)
  • 30+ days ago
  • Rutherfordton, NC (16 miles from Ellenboro, NC)
  • 30+ days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...

Customer Service Rep(08979) - 909 N Main St, Marion

  • Marion, NC (19 miles from Ellenboro, NC)
  • 45+ days ago
  • Marion, NC (19 miles from Ellenboro, NC)
  • 45+ days ago

As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....

Lead Customer Service Representative

  • Shelby, NC (6 miles from Ellenboro, NC)
  • 45+ days ago
  • Shelby, NC (6 miles from Ellenboro, NC)
  • 45+ days ago

Store 2720395: 3600 W Dixon Blvd, Shelby, North Carolina 28152 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Agent - First Responder Network Support - Spindale, North Carolina

  • Spindale, NC (9 miles from Ellenboro, NC)
  • 45+ days ago
  • Spindale, NC (9 miles from Ellenboro, NC)
  • 45+ days ago

Are you looking for impactful customer service jobs in North Carolina? Join Fusion CX in Spindale and step into a career that supports those who serve and protect our communities. As a Customer...

Demographic Data for Ellenboro, NC

Moving to Ellenboro, NC? Find some basic demographic data about Ellenboro, NC below.


Local
National
7,472
59
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Ellenboro, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ellenboro, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ellenboro, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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