Customer Service Representative Jobs in Elkin, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- The Reserves Network Inc
- Mount Airy, NC (16 miles from Elkin, NC)
- 2 hours ago
- Mount Airy, NC (16 miles from Elkin, NC)
- 2 hours ago
Service Representative you will provide support to the company's customers for inquires about products, orders and complaints that represent the company in a professional manner in accordance with...
In Person- Taco Bell
- Galax, VA (24 miles from Elkin, NC)
- 5 days ago
- Galax, VA (24 miles from Elkin, NC)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Rep(07432) - 528-B Hawthorne Rd.
- Domino's Pizza
- Yadkinville, NC (18 miles from Elkin, NC)
- 9 days ago
- Yadkinville, NC (18 miles from Elkin, NC)
- 9 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
In PersonCustomer Service Representative....
In PersonMulti-Location Customer Service Specialist
- Sherwin-Williams
- North Wilkesboro, NC (19 miles from Elkin, NC)
- 19 days ago
- North Wilkesboro, NC (19 miles from Elkin, NC)
- 19 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative
- Suburban Propane
- Yadkinville, NC (18 miles from Elkin, NC)
- 30+ days ago
- Yadkinville, NC (18 miles from Elkin, NC)
- 30+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
In PersonCustomer Service Rep(04479) - 100 Sixth Street
- Domino's Pizza
- North Wilkesboro, NC (19 miles from Elkin, NC)
- 30+ days ago
- North Wilkesboro, NC (19 miles from Elkin, NC)
- 30+ days ago
Company Description Job Description phone answering cleaning positive energy Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
In PersonCustomer Service Rep(08956) - 835 N. Bridge St.
- Domino's Pizza
- Elkin, NC
- 45+ days ago
- Elkin, NC
- 45+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
In PersonCustomer Service Rep(05574) - 1015 Rockford St
- Domino's Pizza
- Mount Airy, NC (16 miles from Elkin, NC)
- 90+ days ago
- Mount Airy, NC (16 miles from Elkin, NC)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonCustomer Service Rep(04260) - 970 East Stuart Drive
- Domino's Pizza
- Galax, VA (24 miles from Elkin, NC)
- 90+ days ago
- Galax, VA (24 miles from Elkin, NC)
- 90+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
In PersonDemographic Data for Elkin, NC
Moving to Elkin, NC? Find some basic demographic data about Elkin, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elkin, NC
Highest Education Level
Customer Service Representatives in Elkin, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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