Customer Service Representative Jobs in Elkin, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Associate

  • Dobson, NC (4 miles from Elkin, NC)
  • 3 hours ago
  • Dobson, NC (4 miles from Elkin, NC)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Mount Airy, NC (16 miles from Elkin, NC)
  • 3 days ago
  • Mount Airy, NC (16 miles from Elkin, NC)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Mount Airy, NC (16 miles from Elkin, NC)
  • 3 days ago
  • Mount Airy, NC (16 miles from Elkin, NC)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service

  • Elkin, NC
  • 10 days ago
  • Elkin, NC
  • 10 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Care Management (customer service) Specialized Associate

  • Elkin, NC
  • 10 days ago
  • Elkin, NC
  • 10 days ago

At Prism Medical Products, were not just offering jobswere building careers! As part of our dynamic team, youll be empowered to make a meaningful impact every day. Whether youre on the frontlines...

Lead Customer Service Representative, Full or Part Time

  • Dobson, NC (4 miles from Elkin, NC)
  • 18 days ago
  • Dobson, NC (4 miles from Elkin, NC)
  • 18 days ago

Store 2701529: 8269 US Highway 601, Dobson, North Carolina 27017 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Hamptonville, NC (14 miles from Elkin, NC)
  • 19 days ago
  • Hamptonville, NC (14 miles from Elkin, NC)
  • 19 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep - N WILKESBORO, NC

  • North Wilkesboro, NC (19 miles from Elkin, NC)
  • 19 days ago
  • North Wilkesboro, NC (19 miles from Elkin, NC)
  • 19 days ago

Customer Service Rep - N WILKESBORO, NC Lincare Holdings United States, North Carolina, North Wilkesboro 530 West Park Circle (Show on map) Jun 06, 2025 This employee communicates with customers...

Retail Customer Service Cashier

  • Lambsburg, VA (19 miles from Elkin, NC)
  • 22 days ago
  • Lambsburg, VA (19 miles from Elkin, NC)
  • 22 days ago

Req ID: 459637 Address: 227 Old Pipers Gap Rd. Lambsburg, VA, 24351 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Remote Customer Service Representative

  • Galax, VA (24 miles from Elkin, NC)
  • 30+ days ago
  • Galax, VA (24 miles from Elkin, NC)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...

PT - Customer Care Representative

  • Wilkesboro, NC (21 miles from Elkin, NC)
  • 30+ days ago
  • Wilkesboro, NC (21 miles from Elkin, NC)
  • 30+ days ago

What You Bring to the Team: High School Diploma or GED equivalent required, 2/4-year degree preferred Previous customer service and/or call center experience preferred Familiarity with northwestern...

Remote Work

Lead Customer Service Representative

  • Dobson, NC (4 miles from Elkin, NC)
  • 30+ days ago
  • Dobson, NC (4 miles from Elkin, NC)
  • 30+ days ago

Store 2723368: 2372 Zephyr Rd, Dobson, North Carolina 27017 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Galax, VA (24 miles from Elkin, NC)
  • 30+ days ago
  • Galax, VA (24 miles from Elkin, NC)
  • 30+ days ago

Store 2723365: 532 E Stuart Dr, Galax, Virginia 24333 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(07432) - 528-B Hawthorne Rd.

  • Yadkinville, NC (18 miles from Elkin, NC)
  • 30+ days ago
  • Yadkinville, NC (18 miles from Elkin, NC)
  • 30+ days ago

We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....

Demographic Data for Elkin, NC

Moving to Elkin, NC? Find some basic demographic data about Elkin, NC below.


Local
National
9,952
317
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Elkin, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Elkin, NC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elkin, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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